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Thread: Unable to access Yahoo account via Zimbra Desktop

  1. #1
    Join Date
    Jul 2008
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    Default Unable to access Yahoo account via Zimbra Desktop

    This is a bit of an update to a previous post / problem. I am now able to download mails fine from my Gmail account. For some reason beyond my knowledge I was able to add the account finally yesterday and it works great. However, now my main Yahoo account doesn't work. Several days ago, I changed the password on this account through the Internet. I didn't use Zimbra Desktop 'til yesterday. I forgot to change the password there before signing on to the Internet, so I of course got an error that it couldn't log on. Well I changed the password in Zimbra for this account (click account set up, typed in new password). Still it wouldn't log on after several attempts. So, I gave up and removed the Yahoo account from Zimbra with the attention of re-adding it. I even removed Zimbra (leaving data sets intact) and tried again. No go. I get the following error: "Service error. Please check your server settings; verify your email address, password or client access permissions (if required)." So ... what's going on here, does anyone know? Sigh....
    Last edited by drdrem; 11-15-2008 at 08:46 AM.

  2. #2
    Join Date
    Jan 2007
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    Default

    could you provide zdesktop.out and zdesktop.log under <install>/log?

  3. #3
    Join Date
    Jul 2008
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    Default My log and out files, pertaining to not being able to add my Yahoo account

    Here is the desktop out:
    ERROR: Unknown condition: Pheiffer\AppData\Local\Zimbra\zdesktop/jetty
    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    4992 INFO [main] log - jetty-6.1.5
    5663 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    Zimbra server process is running as uid=-1 euid=-1 gid=-1 egid=

    Here are the portions of the log file that pertain to this account:

    Portion 1:

    2008-11-14 08:37:32,028 INFO [btpool0-8] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=5296dd14-be80-40d7-87e2-dc61e190b6e9, type=imap, isEnabled=true, name=mikepheiffer@yahoo.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer, folderId=1 }
    2008-11-14 08:37:32,028 DEBUG [btpool0-8] [name=zimbra;ip=127.0.0.1;] datasource - Loading 4 yauth token(s) for user 'local@host.local'
    2008-11-14 08:37:32,598 DEBUG [btpool0-8] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-14 08:37:33,176 DEBUG [btpool0-8] [name=zimbra;ip=127.0.0.1;] datasource - Saving 4 yauth token(s) for user 'local@host.local'
    2008-11-14 08:37:52,611 INFO [btpool0-4] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=24c19ea0-06cb-4edf-b9a6-e8f64156daf3, type=imap, isEnabled=true, name=mikepheiffer@yahoo.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer, folderId=1 }
    2008-11-14 08:37:53,062 DEBUG [btpool0-4] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-14 08:37:53,562 DEBUG [btpool0-4] [name=zimbra;ip=127.0.0.1;] datasource - Saving 4 yauth token(s) for user 'local@host.local'
    2008-11-14 08:38:38,068 INFO [btpool0-7] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=e2dbd751-b2fd-4393-99fa-82fa234b30e1, type=imap, isEnabled=true, name=mikepheiffer@yahoo.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer, folderId=1 }
    2008-11-14 08:38:38,691 DEBUG [btpool0-7] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-14 08:38:38,966 DEBUG [btpool0-7] [name=zimbra;ip=127.0.0.1;]

    Portion 2:
    2008-11-14 09:10:11,499 INFO [btpool0-11] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=f04d0204-3da7-4038-85a5-2563a6b37130, type=imap, isEnabled=true, name=mikepheiffer@yahoo.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer, folderId=1 }
    2008-11-14 09:10:11,966 DEBUG [btpool0-11] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-14 09:10:12,374 DEBUG [btpool0-11] [name=zimbra;ip=127.0.0.1;] datasource - Saving 4 yauth token(s) for user 'local@host.local'

  4. #4
    Join Date
    Jul 2008
    Posts
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    7

    Default More on inability to add my Yahoo account

    I have, since my last post, totally removed Zimbra from my pc, data sets and all. I then rebooted the pc and reinstalled Zimbra Desktop. I still get the following error when trying to add said Yahoo account: "Service error. Please check your server settings; verify your email address, password or client access permissions (if required)." I am still able to log into Yahoo via the web using the exact same user name password combo that I've been trying to set into Zimbra. Sigh. Frustrating. Very. Here is the latest log since the reinstall.

    OUT file:
    ERROR: Unknown condition: Pheiffer\AppData\Local\Zimbra\zdesktop/jetty
    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    1044 INFO [main] log - jetty-6.1.5
    2108 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    Zimbra server process is running as uid=-1 euid=-1 gid=-1 egid=-1

    2008-11-15 10:41:05,929 DEBUG [main] [] offline - Loading 5 folder mappings for service 'yahoo.com'
    2008-11-15 10:41:05,931 DEBUG [main] [] offline - Loading 19 folder mappings for service 'gmail.com'
    2008-11-15 10:41:05,931 DEBUG [main] [] offline - Loading 3 folder mappings for service 'aol.com'
    2008-11-15 10:41:05,931 DEBUG [main] [] offline - Loading 7 folder mappings for service '.m***change'
    2008-11-15 10:41:05,931 DEBUG [main] [] offline - Loading 5 folder mappings for service 'hotmail.com'
    2008-11-15 10:41:11,473 INFO [main] [] log - No Transaction manager found - if your webapp requires one, please configure one.
    2008-11-15 10:41:12,974 INFO [main] [] log - Opened C:\Users\Michael Pheiffer\AppData\Local\Zimbra\zdesktop\jetty\logs\ access_log.2008-11-15
    2008-11-15 10:41:13,005 INFO [main] [] log - Started SelectChannelConnector@localhost:7633
    2008-11-15 10:43:28,762 INFO [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=3f3f9e1f-eb84-4348-880d-fbd88c4e1aac, type=imap, isEnabled=true, name=mikepheiffer@yahoo.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer, folderId=1 }
    2008-11-15 10:43:28,791 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-15 10:43:29,598 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Saving 1 yauth token(s) for user 'local@host.local'
    2008-11-15 10:43:30,058 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-15 10:43:30,515 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Saving 1 yauth token(s) for user 'local@host.local'
    2008-11-15 10:45:35,107 INFO [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=cd45be26-4bb5-479d-b13d-8eb6cc56d56c, type=imap, isEnabled=true, name=mikepheiffer@yahoo.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer, folderId=1 }
    2008-11-15 10:45:35,615 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-15 10:45:36,365 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Saving 1 yauth token(s) for user 'local@host.local'
    2008-11-15 10:49:12,741 INFO [Shutdown] [] log - Shutdown hook executing
    2008-11-15 10:49:14,260 INFO [Shutdown] [] log - Shutdown hook complete

    After gathering this log info I added into Zimbra a secondary (little used) Yahoo account with no problem. Different user name/domain (ymail.com instead of yahoo.com) but same password. These are the out and log files AFTER adding that account:

    OUT, updated:
    ERROR: Unknown condition: Pheiffer\AppData\Local\Zimbra\zdesktop/jetty
    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    431 INFO [main] log - jetty-6.1.5
    653 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    Zimbra server process is running as uid=-1 euid=-1 gid=-1 egid=-1
    S: * OK IMAP4rev1 server ready (3.5.39)
    C: C01 CAPABILITY
    S: * CAPABILITY IMAP4rev1 LOGIN-REFERRALS AUTH=XYMCOOKIE AUTH=XYMCOOKIEB64 AUTH=XYMPKI AUTH=XYMECOOKIE ID
    S: C01 OK CAPABILITY completed
    C: C02 AUTHENTICATE XYMECOOKIE
    S: +
    C: Y29va2llcz1ZPTJ0dExHME5Fa1lIWU45TG9XckNKWTIwMXlNb1 YzMFRBRElqS0tSbFdCYk9XTmdVRWJqWm4yVVM4aDFfYkNQTF82 QlVHNE02Ykpabm5NVUpmQUppQWNaeVJrYUFYeXpoS08uT2k5RU 1ya1VVajJXUG9IanVGeHI2OTBSdTV0RGhmNUluZDN5WnVWLnpl RFkzNVhxb3luVm9sMXB1cl9qOXpzMGRRczFCcnh6X1VYWXNoNE pObjg1VmV3SHZoZ0RTUjdWaDF0bkw2MGFXcDY1MDJ4UVNZYTFl Q1dRMkRRNnduMVJHeGE3eEc5X2FwSFZMU2JRSmdtaEMwZTV2Wl E1Z2EzcGFReWxEcTIzakU5ZVJUeW9hbW9TRlB3Vm0xZ3IuWGpf eldXQUJ1SjNRbXlNQjZvMzRNZzR2cUFsYXhGYlhjb1lsOVpoV3 JMTXpkTGIyQVhnM0Zub0tyWTJNRmhzdXRmUHNHbkVxVWp6RUpO Wk5zZEdPSHEucEkxUHlWRlBUbjdkSkQ5MFdndjJ2d1U2OEUuaW 5ZR0ZMVGtpWTI3NG5LT1IyX1VySkZLcmJHN3d1WHplUmVsdW5s NGZsYk9waEJnSG45VkdSUW1FMUNldzV0OFpIblNJVUdIV1pZMU NmX19fZTV1MnNUNXY1U3RRQ05XX0dPb0lCY1VDR2VHb3guU2o5 MkVReUdERVdZUTI0UldhVU5PZHFiWGNXWUEzWHRhNUd2aDBFZT RFTF9JUnlDazhLV2hLMXc5OWZ5UE1oT1JnM21GTXRDclc3UUNf bWNzemdJZzVJdHV3LS0gYXBwaWQ9MFliZ2JvbkFrWTJpTnlwTV pRT09OQjhtTkRTSmtyZkJscjN3Z3hjLSB3c3NpZD1QUkpjaUlm OHVjTCBzcmM9WmltYnJh
    S: C02 OK AUTHENTICATE completed
    C: C03 LIST "" ""
    S: * LIST (\Noselect) NIL ""
    S: C03 OK LIST completed

    Log, updated:
    2008-11-15 10:41:05,929 DEBUG [main] [] offline - Loading 5 folder mappings for service 'yahoo.com'
    2008-11-15 10:41:05,931 DEBUG [main] [] offline - Loading 19 folder mappings for service 'gmail.com'
    2008-11-15 10:41:05,931 DEBUG [main] [] offline - Loading 3 folder mappings for service 'aol.com'
    2008-11-15 10:41:05,931 DEBUG [main] [] offline - Loading 7 folder mappings for service '.m***change'
    2008-11-15 10:41:05,931 DEBUG [main] [] offline - Loading 5 folder mappings for service 'hotmail.com'
    2008-11-15 10:41:11,473 INFO [main] [] log - No Transaction manager found - if your webapp requires one, please configure one.
    2008-11-15 10:41:12,974 INFO [main] [] log - Opened C:\Users\Michael Pheiffer\AppData\Local\Zimbra\zdesktop\jetty\logs\ access_log.2008-11-15
    2008-11-15 10:41:13,005 INFO [main] [] log - Started SelectChannelConnector@localhost:7633
    2008-11-15 10:43:28,762 INFO [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=3f3f9e1f-eb84-4348-880d-fbd88c4e1aac, type=imap, isEnabled=true, name=mikepheiffer@yahoo.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer, folderId=1 }
    2008-11-15 10:43:28,791 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-15 10:43:29,598 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Saving 1 yauth token(s) for user 'local@host.local'
    2008-11-15 10:43:30,058 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-15 10:43:30,515 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Saving 1 yauth token(s) for user 'local@host.local'
    2008-11-15 10:45:35,107 INFO [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=cd45be26-4bb5-479d-b13d-8eb6cc56d56c, type=imap, isEnabled=true, name=mikepheiffer@yahoo.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer, folderId=1 }
    2008-11-15 10:45:35,615 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer'
    2008-11-15 10:45:36,365 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] datasource - Saving 1 yauth token(s) for user 'local@host.local'
    2008-11-15 10:49:12,741 INFO [Shutdown] [] log - Shutdown hook executing
    2008-11-15 10:49:14,260 INFO [Shutdown] [] log - Shutdown hook complete
    2008-11-15 10:53:57,261 DEBUG [main] [] offline - Loading 5 folder mappings for service 'yahoo.com'
    2008-11-15 10:53:57,263 DEBUG [main] [] offline - Loading 19 folder mappings for service 'gmail.com'
    2008-11-15 10:53:57,264 DEBUG [main] [] offline - Loading 3 folder mappings for service 'aol.com'
    2008-11-15 10:53:57,264 DEBUG [main] [] offline - Loading 7 folder mappings for service '.m***change'
    2008-11-15 10:53:57,264 DEBUG [main] [] offline - Loading 5 folder mappings for service 'hotmail.com'
    2008-11-15 10:53:59,255 INFO [main] [] log - No Transaction manager found - if your webapp requires one, please configure one.
    2008-11-15 10:53:59,673 INFO [main] [] log - Opened C:\Users\Michael Pheiffer\AppData\Local\Zimbra\zdesktop\jetty\logs\ access_log.2008-11-15
    2008-11-15 10:53:59,689 INFO [main] [] log - Started SelectChannelConnector@localhost:7633
    2008-11-15 10:54:31,519 INFO [btpool0-2] [name=zimbra;ip=127.0.0.1;] datasource - Testing DataSource: { id=e52f6f5b-b1de-440f-aa4a-6e9afe0b893a, type=imap, isEnabled=true, name=mikepheiffer@ymail.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer@ymail.com, folderId=1 }
    2008-11-15 10:54:31,538 DEBUG [btpool0-2] [name=zimbra;ip=127.0.0.1;] datasource - Loading 1 yauth token(s) for user 'local@host.local'
    2008-11-15 10:54:31,539 DEBUG [btpool0-2] [name=zimbra;ip=127.0.0.1;] datasource - Generating new yauth token for user 'mikepheiffer@ymail.com'
    2008-11-15 10:54:32,017 DEBUG [btpool0-2] [name=zimbra;ip=127.0.0.1;] datasource - Saving 2 yauth token(s) for user 'local@host.local'
    2008-11-15 10:54:34,126 INFO [btpool0-2] [name=zimbra;ip=127.0.0.1;] datasource - Test succeeded
    2008-11-15 10:54:34,483 WARN [btpool0-2] [name=zimbra;ip=127.0.0.1;] misc - checkValue: no attribute info for: zimbraDataSourceContactSyncEnabled
    2008-11-15 10:54:42,969 INFO [sync-timer-mikepheiffer@ymail.com] [] datasource - Importing data for data source 'mikepheiffer@ymail.com'
    2008-11-15 10:54:42,972 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Generating new yauth token for user 'mikepheiffer@ymail.com'
    2008-11-15 10:54:43,206 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Saving 1 yauth token(s) for user 'mikepheiffer@ymail.com'
    2008-11-15 10:54:43,466 INFO [sync-timer-mikepheiffer@ymail.com] [] datasource - Importing YAB contacts for account '06a3b72b-7fa6-4f59-a6f0-e423bc06a720'
    2008-11-15 10:54:43,478 DEBUG [sync-timer-mikepheiffer@ymail.com] [] yab - Loaded local contact changes: seq=0, deleted_contact=0, modified_contacts=0, deleted_tags=0, modified_tags=0
    2008-11-15 10:54:43,695 DEBUG [sync-timer-mikepheiffer@ymail.com] [] Yab - Sending request: GET http://address.yahooapis.com/v1/sync...at=xml&myrev=0
    2008-11-15 10:54:44,748 DEBUG [sync-timer-mikepheiffer@ymail.com] [] Yab - Received response:
    <?xml version="1.0" encoding="UTF-8"?>
    <sync-response lmt="1224352386" rev="178">
    [[AT THIS POINT IS A BUNCH OF ADDRESS BOOK INFO FOLLOWED BY THIS]]
    2008-11-15 10:54:51,903 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Found 0 folders for DataSource: { id=e52f6f5b-b1de-440f-aa4a-6e9afe0b893a, type=imap, isEnabled=true, name=mikepheiffer@ymail.com, host=imap-ssl.mail.yahoo.com, port=993, connectionType=ssl, username=mikepheiffer@ymail.com, folderId=1 }
    2008-11-15 10:54:52,292 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Inbox': Setting NO_INFERIORS flag on local folder
    2008-11-15 10:54:52,297 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - createImapFolder: itemId = 2, localPath = /Inbox, remotePath = Inbox, uidValidity = 1
    2008-11-15 10:54:52,501 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Trash': Setting NO_INFERIORS flag on local folder
    2008-11-15 10:54:52,515 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - createImapFolder: itemId = 3, localPath = /Trash, remotePath = Trash, uidValidity = 4
    2008-11-15 10:54:52,735 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Sent': Setting NO_INFERIORS flag on local folder
    2008-11-15 10:54:52,740 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - createImapFolder: itemId = 5, localPath = /Sent, remotePath = Sent, uidValidity = 2
    2008-11-15 10:54:52,927 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Drafts': Setting NO_INFERIORS flag on local folder
    2008-11-15 10:54:52,930 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - createImapFolder: itemId = 6, localPath = /Drafts, remotePath = Draft, uidValidity = 3
    2008-11-15 10:54:53,121 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Junk': Setting NO_INFERIORS flag on local folder
    2008-11-15 10:54:53,150 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - createImapFolder: itemId = 4, localPath = /Junk, remotePath = Bulk Mail, uidValidity = 6
    2008-11-15 10:54:53,329 DEBUG [sync-timer-mikepheiffer@ymail.com] [] offline - getSyncState: folder = 2, key = 8589934594, state = null
    2008-11-15 10:54:53,359 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Found 0 tracked IMAP messages for Inbox
    2008-11-15 10:54:53,361 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Inbox': SyncState = {lastUid=0,exists=-1,unseen=-1,lastModSeq=367}
    2008-11-15 10:54:53,542 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Remote folder 'Inbox': Fetching 6 new IMAP message(s)
    2008-11-15 10:54:55,069 DEBUG [Thread-20] [] datasource - Remote folder 'Inbox': Found new IMAP message with uid 2
    2008-11-15 10:54:55,843 DEBUG [Thread-20] [] datasource - Storing IMAP message tracker: mboxId=2, localFolderId=2, remoteUid=2, localItemId=430 flags=
    2008-11-15 10:54:55,885 DEBUG [Thread-20] [] datasource - Remote folder 'Inbox': Found new IMAP message with uid 4
    2008-11-15 10:54:56,292 DEBUG [Thread-20] [] datasource - Storing IMAP message tracker: mboxId=2, localFolderId=2, remoteUid=4, localItemId=431 flags=
    2008-11-15 10:54:56,304 DEBUG [Thread-20] [] datasource - Remote folder 'Inbox': Found new IMAP message with uid 5
    2008-11-15 10:54:56,900 DEBUG [Thread-20] [] datasource - Storing IMAP message tracker: mboxId=2, localFolderId=2, remoteUid=5, localItemId=432 flags=
    2008-11-15 10:54:57,032 DEBUG [Thread-20] [] datasource - Remote folder 'Inbox': Found new IMAP message with uid 6
    2008-11-15 10:54:57,414 DEBUG [Thread-20] [] datasource - Storing IMAP message tracker: mboxId=2, localFolderId=2, remoteUid=6, localItemId=433 flags=u
    2008-11-15 10:54:57,486 DEBUG [Thread-20] [] datasource - Remote folder 'Inbox': Found new IMAP message with uid 7
    2008-11-15 10:54:58,135 DEBUG [Thread-20] [] datasource - Storing IMAP message tracker: mboxId=2, localFolderId=2, remoteUid=7, localItemId=435 flags=u
    2008-11-15 10:54:58,519 DEBUG [Thread-20] [] datasource - Remote folder 'Inbox': Found new IMAP message with uid 1
    2008-11-15 10:54:58,685 DEBUG [Thread-20] [] datasource - Storing IMAP message tracker: mboxId=2, localFolderId=2, remoteUid=1, localItemId=436 flags=
    2008-11-15 10:54:58,687 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Junk': Synchronization disabled for this folder
    2008-11-15 10:54:58,865 DEBUG [sync-timer-mikepheiffer@ymail.com] [] offline - getSyncState: folder = 6, key = 8589934598, state = null
    2008-11-15 10:54:58,872 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Found 0 tracked IMAP messages for Draft
    2008-11-15 10:54:58,873 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Drafts': SyncState = {lastUid=0,exists=-1,unseen=-1,lastModSeq=377}
    2008-11-15 10:54:59,051 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Trash': Synchronization disabled for this folder
    2008-11-15 10:54:59,255 DEBUG [sync-timer-mikepheiffer@ymail.com] [] offline - getSyncState: folder = 5, key = 8589934597, state = null
    2008-11-15 10:54:59,255 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Found 0 tracked IMAP messages for Sent
    2008-11-15 10:54:59,256 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Sent': SyncState = {lastUid=0,exists=-1,unseen=-1,lastModSeq=377}
    2008-11-15 10:54:59,436 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Remote folder 'Sent': Fetching 1 new IMAP message(s)
    2008-11-15 10:54:59,805 DEBUG [Thread-20] [] datasource - Remote folder 'Sent': Found new IMAP message with uid 3
    2008-11-15 10:55:00,057 DEBUG [Thread-20] [] datasource - Storing IMAP message tracker: mboxId=2, localFolderId=5, remoteUid=3, localItemId=437 flags=
    2008-11-15 10:55:00,066 DEBUG [sync-timer-mikepheiffer@ymail.com] [] offline - putSyncState: folder 2, key = 8589934594, state = {lastUid=7,exists=6,unseen=5,lastModSeq=367}
    2008-11-15 10:55:00,067 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Inbox': Added 6 new messages
    2008-11-15 10:55:00,067 DEBUG [sync-timer-mikepheiffer@ymail.com] [] offline - putSyncState: folder 6, key = 8589934598, state = {lastUid=0,exists=0,unseen=0,lastModSeq=377}
    2008-11-15 10:55:00,067 DEBUG [sync-timer-mikepheiffer@ymail.com] [] offline - putSyncState: folder 5, key = 8589934597, state = {lastUid=3,exists=1,unseen=0,lastModSeq=377}
    2008-11-15 10:55:00,067 DEBUG [sync-timer-mikepheiffer@ymail.com] [] datasource - Local folder '/Sent': Added 1 new messages
    2008-11-15 10:55:00,184 INFO [sync-timer-mikepheiffer@ymail.com] [] datasource - Import completed for data source 'mikepheiffer@ymail.com'
    2008-11-15 10:56:37,288 INFO [Shutdown] [] log - Shutdown hook executing
    2008-11-15 10:56:40,029 INFO [Shutdown] [] log - Shutdown hook complete

  5. #5
    Join Date
    Jul 2008
    Posts
    58
    Rep Power
    7

    Default last post regarding this problem

    I found this log in the jetty folder. It's called "access_log." Since the log entry in the main log file referred to it, I thought I'd post it here as well. I tried one last time to add the problem account around 1120 am.

    127.0.0.1 - - [15/Nov/2008:11:17:51 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 638 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:17:51 -0600] "POST /service/admin/soap/ HTTP/1.1" 500 537 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:17:52 -0600] "POST /service/soap/NoOpRequest HTTP/1.1" 200 462 "http://localhost:7633/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:17:51 -0600] "POST /zimbra/desktop/ymail.jsp HTTP/1.1" 200 4782 "http://localhost:7633/zimbra/desktop/ymail.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:19:27 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 638 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:27 -0600] "POST /service/admin/soap/ HTTP/1.1" 500 537 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:27 -0600] "POST /zimbra/desktop/ymail.jsp HTTP/1.1" 200 4772 "http://localhost:7633/zimbra/desktop/ymail.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:19:54 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 638 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:54 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 5814 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:54 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 5803 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:54 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 5803 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:54 -0600] "GET /zimbra/desktop/console.jsp HTTP/1.1" 200 3711 "http://localhost:7633/zimbra/desktop/ymail.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:19:54 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 1296 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 638 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 5803 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 638 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 5803 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "POST /service/soap HTTP/1.1" 200 871 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 290 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 290 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "POST /service/soap HTTP/1.1" 200 16200 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:56 -0600] "GET /zimbra/desktop/login.jsp HTTP/1.1" 200 87566 "http://localhost:7633/zimbra/desktop/console.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:19:57 -0600] "POST /service/admin/soap/ HTTP/1.1" 200 290 "-" "Jakarta Commons-HttpClient/3.0"
    127.0.0.1 - - [15/Nov/2008:11:19:57 -0600] "GET /zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki ,skin.css?v=081016143803&debug=1&skin=yahoo&locale =en_US HTTP/1.1" 200 334377 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:19:58 -0600] "GET /zimbra/js/ajax/util/AjxUtil.js?v=081016143803 HTTP/1.1" 200 15030 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:19:58 -0600] "GET /zimbra/js/zimbraMail/mixed/ZmMixedApp.js?v=081016143803 HTTP/1.1" 200 3536 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:19:59 -0600] "GET /zimbra/js/ajax/xslt/AjxXslt.js?v=081016143803 HTTP/1.1" 200 5256 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:19:59 -0600] "POST /service/soap/BatchRequest HTTP/1.1" 200 18788 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:20:00 -0600] "POST /service/soap/SearchRequest HTTP/1.1" 200 2507 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:20:00 -0600] "GET /service/zimlet/res/Zimlets-nodev_all.css?language=en HTTP/1.1" 200 3158 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:20:00 -0600] "GET /service/zimlet/res/Zimlets-nodev_all.js?language=en HTTP/1.1" 200 284716 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:20:00 -0600] "GET /zimbra/js/zimbraMail/mail/controller/ZmMsgController.js?v=081016143803 HTTP/1.1" 200 8134 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:20:01 -0600] "GET /zimbra/js/zimbraMail/mail/controller/ZmConvController.js?v=081016143803 HTTP/1.1" 200 13743 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"
    127.0.0.1 - - [15/Nov/2008:11:20:04 -0600] "POST /service/soap/EndSessionRequest HTTP/1.1" 200 428 "http://localhost:7633/zimbra/desktop/login.jsp" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/0.91)"

  6. #6
    Join Date
    Jul 2008
    Posts
    58
    Rep Power
    7

    Smile Yet another update to this strange problem

    It seems that the whole problem with this is related to the fact I changed my password on Yahoo.com. On a whim I changed the password back to what it was before this problem started. I got the following page on yahoo.com:

    "Account Sign-in Settings
    You are currently linked to these services:

    You authorized these applications to access your Yahoo! account. This allows you to stay persistently signed-in to a variety of third party applications and devices as well as Yahoo! applications.

    You may deactivate any of these by clicking on the checkbox to the left of the respective service, then click the "Continue" button at the bottom of the page.
    Auto-Revocable Settings
    These services will automatically be deactivated if you change your password. You may also deactivate them on this page."

    This seems to indicate that if I ever change my Yahoo password it will be impossible to allow Zimbra to also have access to Yahoo Mail by updating this new password in the Zimbra settings. Can someone please address this? Thanks!

  7. #7
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    Is it too late to ask for a screenshot of the message you get from yahoo.com? Also could you detail exactly what you did step by step so we can try to reproduce it? Thanks!

  8. #8
    Join Date
    Jul 2008
    Posts
    58
    Rep Power
    7

    Default screen shot of Yahoo Password message

    I can indeed provide a screen shot. I do not see a way to paste it in here or attach it.

    Step by step of what I did. I simply logged into Yahoo and went to the account page. When I finished clicking the change password link and changing the password and submitting it, I got the page in question. Here is the URL for it, though it doesn't seem to produce the message via the url unless you are signed into Yahoo when you go to the URL. Let me know how to send the screen shot and I'll gladly do so. Here is the URL.

    https://api.login.yahoo.com/WSLogin/...PwBtn=Continue

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    Your link is incorrect, it just redirects to a Yahoo login page. If you want to add an attachment then scroll down the screen (when you're entering a reply) and click on the Attachments/Manage Attachments box, you can upload an attachment via that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    Join Date
    Jul 2008
    Posts
    58
    Rep Power
    7

    Red face Here is the screen shot of the aforementioned yahoo page

    Also, as for the url i sent earlier: it only worked for me if I was already logged into the account settings section of yahoo. I figured it wouldn't work otherwise.
    Attached Images Attached Images

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