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Thread: Error while doing a sync with Yahoo mail after creating local folders

  1. #1
    Join Date
    Nov 2008
    Posts
    6
    Rep Power
    6

    Default Error while doing a sync with Yahoo mail after creating local folders

    Hi,

    I had posted this message earlier but it was moved to general post. I think the reason could be that I did not attach the error log from zdesktop.log. I am now attaching the error log as well. Can someone please look into the issue.

    The earlier message is as follows.

    I installed zimbra and downloaded all my yahoo mail to my zimbra desktop. This step worked perfectly well.

    After this I created some local folders on zimbra desktop and moved some of the messages from inbox to these folders. Having done this, I turned sync ON for all these folders. After that I tried to sync back the changes to Yahoo mail using "Send/Receive". While I could see the new folders in Yahoo Mail, they did not contain any messages, Even worst these messages had also disappeared from the Inbox. So, now I have a copy of these messages only on zimbra desktop while they are not visible on Yahoo Mail.

    This also seemed to be the problem when I moved messages to pre-existing folders. Though the messages disappeared from my Inbox on Yahoo, they were not moved to the respective folders.

    Can someone please help me out with how I should get back my messages on Yahoo Mail. These are extremely important for me and I couldn't risk losing them from Yahoo Mail. Also, I wouldn't want to forward all these messages back to me as the number of messages is huge.

    I know that a lot of people have already filed error reports regarding the same, but I couldn't seem to find a solution for this problem. Also, if it helps I am using build 1344.

    The error log is as under (I have replaced my email with xxx@xxx.

    2008-11-28 15:23:57,897 INFO [sync-timer-xxx@xxx] [] datasource - Remote folder 'BSES Delhi': Appending 4 new message(s) to remote IMAP folder
    2008-11-28 15:23:57,897 DEBUG [sync-timer-xxx@xxx] [] datasource - Remote folder 'BSES Delhi': Appending new message with item id 543
    2008-11-28 15:26:02,616 ERROR [sync-timer-xxx@xxx] [] datasource - Synchronization of folder '/BSES Delhi' failed
    java.io.IOException: Error in response handler
    at com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(ImapConnection.java:531)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:459)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:75)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:79)
    at com.zimbra.cs.mailclient.imap.ImapConnection.appen d(ImapConnection.java:231)
    at com.zimbra.cs.datasource.RemoteFolder.appendMessag e(RemoteFolder.java:92)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess age(ImapFolderSync.java:477)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess ages(ImapFolderSync.java:463)
    at com.zimbra.cs.datasource.ImapFolderSync.appendNewM essages(ImapFolderSync.java:444)
    at com.zimbra.cs.datasource.ImapFolderSync.finishSync (ImapFolderSync.java:337)
    at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:237)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:160)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:120)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:36)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:158)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:354)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:327)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:383)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:307)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:259)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: java.net.SocketTimeoutException: Read timed out
    at java.net.SocketInputStream.socketRead0(Native Method)
    at java.net.SocketInputStream.read(Unknown Source)
    at com.sun.net.ssl.internal.ssl.InputRecord.readFully (Unknown Source)
    at com.sun.net.ssl.internal.ssl.InputRecord.read(Unkn own Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDat aRecord(Unknown Source)
    at com.sun.net.ssl.internal.ssl.AppInputStream.read(U nknown Source)
    at java.io.BufferedInputStream.fill(Unknown Source)
    at java.io.BufferedInputStream.read(Unknown Source)
    at com.zimbra.cs.mailclient.util.TraceInputStream.rea d(TraceInputStream.java:73)
    at com.zimbra.cs.mailclient.MailInputStream.peek(Mail InputStream.java:99)
    at com.zimbra.cs.mailclient.MailInputStream.peekChar( MailInputStream.java:127)
    at com.zimbra.cs.mailclient.imap.ImapInputStream.read Text(ImapInputStream.java:225)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readRes ponse(ImapResponse.java:48)
    at com.zimbra.cs.mailclient.imap.ImapResponse.read(Im apResponse.java:41)
    at com.zimbra.cs.mailclient.imap.ImapConnection.readR esponse(ImapConnection.java:595)
    at com.zimbra.cs.mailclient.imap.ImapConnection.nextR esponse(ImapConnection.java:589)
    at com.zimbra.cs.mailclient.imap.ImapConnection.acces s$000(ImapConnection.java:42)
    at com.zimbra.cs.mailclient.imap.ImapConnection$4.run (ImapConnection.java:556)
    at java.lang.Thread.run(Unknown Source)
    2008-11-28 15:26:02,616 INFO [sync-timer-xxx@xxx] [] datasource - Import completed for data source 'Yahoo Mail'
    2008-11-28 15:26:02,616 ERROR [sync-timer-xxx@xxx] [] offline - sync failure: Yahoo Mail
    com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/BSES Delhi' failed
    ExceptionId:sync-timer-xxx@xxx:1227882362616:0c334d66ed793f23
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS ync.java:267)
    at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:240)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:160)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:120)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:36)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:158)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:354)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:327)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:383)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:307)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:259)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: java.io.IOException: Error in response handler
    at com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(ImapConnection.java:531)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:459)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:75)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:79)
    at com.zimbra.cs.mailclient.imap.ImapConnection.appen d(ImapConnection.java:231)
    at com.zimbra.cs.datasource.RemoteFolder.appendMessag e(RemoteFolder.java:92)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess age(ImapFolderSync.java:477)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess ages(ImapFolderSync.java:463)
    at com.zimbra.cs.datasource.ImapFolderSync.appendNewM essages(ImapFolderSync.java:444)
    at com.zimbra.cs.datasource.ImapFolderSync.finishSync (ImapFolderSync.java:337)
    at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:237)
    ... 11 more
    Caused by: java.net.SocketTimeoutException: Read timed out
    at java.net.SocketInputStream.socketRead0(Native Method)
    at java.net.SocketInputStream.read(Unknown Source)
    at com.sun.net.ssl.internal.ssl.InputRecord.readFully (Unknown Source)
    at com.sun.net.ssl.internal.ssl.InputRecord.read(Unkn own Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDat aRecord(Unknown Source)
    at com.sun.net.ssl.internal.ssl.AppInputStream.read(U nknown Source)
    at java.io.BufferedInputStream.fill(Unknown Source)
    at java.io.BufferedInputStream.read(Unknown Source)
    at com.zimbra.cs.mailclient.util.TraceInputStream.rea d(TraceInputStream.java:73)
    at com.zimbra.cs.mailclient.MailInputStream.peek(Mail InputStream.java:99)
    at com.zimbra.cs.mailclient.MailInputStream.peekChar( MailInputStream.java:127)
    at com.zimbra.cs.mailclient.imap.ImapInputStream.read Text(ImapInputStream.java:225)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readRes ponse(ImapResponse.java:48)
    at com.zimbra.cs.mailclient.imap.ImapResponse.read(Im apResponse.java:41)
    at com.zimbra.cs.mailclient.imap.ImapConnection.readR esponse(ImapConnection.java:595)
    at com.zimbra.cs.mailclient.imap.ImapConnection.nextR esponse(ImapConnection.java:589)
    at com.zimbra.cs.mailclient.imap.ImapConnection.acces s$000(ImapConnection.java:42)
    at com.zimbra.cs.mailclient.imap.ImapConnection$4.run (ImapConnection.java:556)
    at java.lang.Thread.run(Unknown Source)

    Thanks and regards
    Abhishek

  2. #2
    Join Date
    Nov 2008
    Posts
    6
    Rep Power
    6

    Default More Error reports

    Hi,

    I restarted and ran the zimbra desktop again on my yahoo mail account and the error that came up for the same local folder is pasted below.

    2008-11-28 15:35:36,616 INFO [sync-timer-xxx@xxx] [] datasource - Remote folder 'BSES Delhi': Appending 4 new message(s) to remote IMAP folder
    2008-11-28 15:35:36,647 DEBUG [sync-timer-xxx@xxx] [] datasource - Remote folder 'BSES Delhi': Appending new message with item id 543
    2008-11-28 15:36:48,085 ERROR [sync-timer-xxx@xxx] [] datasource - Synchronization of folder '/BSES Delhi' failed
    java.net.SocketException: Software caused connection abort: socket write error
    at java.net.SocketOutputStream.socketWrite0(Native Method)
    at java.net.SocketOutputStream.socketWrite(Unknown Source)
    at java.net.SocketOutputStream.write(Unknown Source)
    at com.sun.net.ssl.internal.ssl.OutputRecord.writeBuf fer(Unknown Source)
    at com.sun.net.ssl.internal.ssl.OutputRecord.write(Un known Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRe cordInternal(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRe cord(Unknown Source)
    at com.sun.net.ssl.internal.ssl.AppOutputStream.write (Unknown Source)
    at java.io.BufferedOutputStream.flushBuffer(Unknown Source)
    at java.io.BufferedOutputStream.write(Unknown Source)
    at com.zimbra.cs.mailclient.util.TraceOutputStream.wr ite(TraceOutputStream.java:86)
    at com.zimbra.cs.mailclient.MailOutputStream.write(Ma ilOutputStream.java:41)
    at com.zimbra.cs.mailclient.imap.Literal.writeData(Li teral.java:102)
    at com.zimbra.cs.mailclient.imap.ImapConnection.write Literal(ImapConnection.java:491)
    at com.zimbra.cs.mailclient.imap.ImapRequest.writeDat a(ImapRequest.java:142)
    at com.zimbra.cs.mailclient.imap.ImapRequest.writeLis t(ImapRequest.java:175)
    at com.zimbra.cs.mailclient.imap.ImapRequest.write(Im apRequest.java:111)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:452)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:75)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:79)
    at com.zimbra.cs.mailclient.imap.ImapConnection.appen d(ImapConnection.java:231)
    at com.zimbra.cs.datasource.RemoteFolder.appendMessag e(RemoteFolder.java:92)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess age(ImapFolderSync.java:477)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess ages(ImapFolderSync.java:463)
    at com.zimbra.cs.datasource.ImapFolderSync.appendNewM essages(ImapFolderSync.java:444)
    at com.zimbra.cs.datasource.ImapFolderSync.finishSync (ImapFolderSync.java:337)
    at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:237)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:160)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:120)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:36)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:158)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:354)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:327)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:383)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:307)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:259)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    Thanks and regards
    Abhishek

  3. #3
    Join Date
    Nov 2008
    Posts
    6
    Rep Power
    6

    Default Some more error reports

    Hi,

    I turned the sync off for that particular local folder and then ran zimbra desktop again. Though this time a few messages were uploaded from one of the local folders, after some time another error popped up.

    Here is the error report.

    2008-11-28 15:57:13,835 DEBUG [sync-timer-xxx@xxx] [] datasource - Remote folder 'HDFC': Appending new message with item id 728
    2008-11-28 15:57:46,772 ERROR [sync-timer-xxx@xxx] [] datasource - Synchronization of folder '/HDFC' failed
    com.zimbra.cs.mailclient.CommandFailedException: APPEND failed: APPEND error; internal server error
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:94)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:80)
    at com.zimbra.cs.mailclient.imap.ImapConnection.appen d(ImapConnection.java:231)
    at com.zimbra.cs.datasource.RemoteFolder.appendMessag e(RemoteFolder.java:92)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess age(ImapFolderSync.java:477)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess ages(ImapFolderSync.java:463)
    at com.zimbra.cs.datasource.ImapFolderSync.appendNewM essages(ImapFolderSync.java:444)
    at com.zimbra.cs.datasource.ImapFolderSync.finishSync (ImapFolderSync.java:337)
    at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:237)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:160)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:120)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:36)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:158)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:354)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:327)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:383)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:307)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:259)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    Thanks and regards
    Abhishek

  4. #4
    Join Date
    Nov 2008
    Posts
    6
    Rep Power
    6

    Default Some more input.

    Hi,

    After trying a number of times, I was able to sync some of the folders while there were still errors in other folders. What is surprising is that in some cases, part of the local folder was uploaded to Yahoo Mail before it showed an error and terminated the upload.

    Hope this is useful.

    Regards
    Abhishek

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