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Thread: email not syncing with 1482

  1. #1
    Join Date
    Sep 2008
    Posts
    12
    Rep Power
    7

    Default email not syncing with 1482

    The desktop updated itself this morning to (Iguess) 1482. Viewing my Yahoo Plus inbox via the web shows messages that the desktop didn't see for hours. The E.T. (green) light caption says last sun 12:30pm but the message from 10:30am are still not showing. E.T. runs several minutes when I press the Send/Receive button and still no new messages.

    There is a nice message from E.T. in the log:

    2009-02-03 12:34:38,642 INFO [btpool0-21] [mid=2;] offline - >>>>>>>> name=fjanon@yahoo.com;version=1.0;build=1482;relea se=RC1;os=Windows XP x86 5.1;type=imap
    2009-02-03 12:34:38,658 INFO [btpool0-21] [mid=2;] datasource - Importing data for data source 'Yahoo Mail'
    2009-02-03 12:34:38,658 INFO [btpool0-21] [mid=2;] datasource - IMAP response timeout is 60 seconds
    2009-02-03 12:34:43,673 DEBUG [btpool0-21] [mid=2;] datasource - Found 28 folders for DataSource: { id=f5a8fd2f-e680-4bbb-bca9-1a11eec74bac, type=imap, isEnabled=true, name=Yahoo Mail, host=zimbra.imap.mail.yahoo.com, port=993, connectionType=ssl, username=fjanon, folderId=1 }
    2009-02-03 12:34:45,064 DEBUG [btpool0-21] [mid=2;] offline - getSyncState: folder = 2, key = 8589934594, state = null
    2009-02-03 12:34:45,752 DEBUG [btpool0-21] [mid=2;] datasource - Found 9401 tracked IMAP messages for Inbox
    2009-02-03 12:34:46,814 DEBUG [btpool0-21] [mid=2;] datasource - Local folder '/Inbox': SyncState = {lastUid=404555,exists=-1,unseen=-1,lastModSeq=115261}
    2009-02-03 12:34:46,814 ERROR [btpool0-21] [mid=2;] datasource - Inconsistent UIDNEXT value from server (got 98783 but last known uid 404555)
    com.zimbra.common.service.ServiceException: system failure: Inconsistent UIDNEXT value from server (got 98783 but last known uid 404555)
    ExceptionId:btpool0-21:1233632086814:bc85f4c503d5ea80
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:216)
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:236)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:174)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:131)
    at com.zimbra.cs.OfflineImapImport.importData(Offline ImapImport.java:48)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:90)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:49)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    2009-02-03 12:34:46,814 ERROR [btpool0-21] [mid=2;] datasource - Synchronization of folder '/Inbox' failed
    com.zimbra.common.service.ServiceException: system failure: Inconsistent UIDNEXT value from server (got 98783 but last known uid 404555)
    ExceptionId:btpool0-21:1233632086814:bc85f4c503d5ea80
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:216)
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:236)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:174)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:131)
    at com.zimbra.cs.OfflineImapImport.importData(Offline ImapImport.java:48)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:90)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:49)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    2009-02-03 12:34:47,173 DEBUG [btpool0-21] [mid=2;] offline - getSyncState: folder = 390, key = 8589934982, state = {lastUid=0,exists=0,unseen=0,lastModSeq=115260}
    2009-02-03 12:34:47,173 DEBUG [btpool0-21] [mid=2;] datasource - Found 0 tracked IMAP messages for Wireless

  2. #2
    Join Date
    Mar 2006
    Location
    Belgium
    Posts
    20
    Rep Power
    9

    Default

    I'm using zdesktop v1.0 build 1513 and am experiencing the same problem.
    It worked fine for several weeks, but now it suddenly doesn't retrieve any messages anymore from my imap account.
    Each time I click the send/receive button, nothing is retrieved and a new message is added to a folder called "Error Reports" with the following content:

    Code:
    Product name:    Zimbra Desktop
    Product version: 1.0
    Build ID:        1513
    Release type:    RC1
    OS Platform:     Windows Vista x86 6.0
    Time of event:   2009-03-17 11:49:28
    Error type:      service.FAILURE
    Item ID:         2
    Error summary:   Synchronization of folder '/Inbox' disabled due to error: Inconsistent UIDNEXT value from server (got 5311 but last known uid 5311)
    
    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=0):
    ----------------------------------------------------------------------------
    
    
    
    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------
    
    com.zimbra.common.service.ServiceException: system failure: Inconsistent UIDNEXT value from server (got 5311 but last known uid 5311)
    ExceptionId:btpool0-0:1237286968815:c4885e39911f7c89
    Code:service.FAILURE
            at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
            at com.zimbra.cs.datasource.ImapFolderSync.syncMessages(ImapFolderSync.java:224)
            at com.zimbra.cs.datasource.ImapSync.syncMessages(ImapSync.java:250)
            at com.zimbra.cs.datasource.ImapSync.syncFolders(ImapSync.java:188)
            at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:145)
            at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:88)
            at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:154)
            at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)
            at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)
            at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)
            at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:49)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:286)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:269)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:190)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
            at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
            at org.mortbay.jetty.Server.handle(Server.java:313)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
    
    ----------------------------------------------------------------------------

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