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Thread: Couldn't store message tracker for uid

  1. #1
    Join Date
    Feb 2009
    Posts
    13
    Rep Power
    6

    Default Couldn't store message tracker for uid

    I have five imap accounts , this is the only one with error messages, one per day, all like this with different uid

    Product name: Zimbra Desktop
    Product version: 1.0
    Build ID: 1482
    Release type: RC1
    OS Platform: Windows XP x86 5.1
    Time of event: 2009-02-15 12:55:48
    Error type: service.FAILURE
    Item ID: 5631
    Error summary: Couldn't store message tracker for uid 694

    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data
    ExceptionId:mid=4:1234720548203:ae53c832c6896850
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.db.DbImapMessage.storeImapMessage(Db ImapMessage.java:69)
    at com.zimbra.cs.datasource.ImapFolderSync.storeImapM essage(ImapFolderSync.java:701)
    at com.zimbra.cs.datasource.ImapFolderSync.access$300 (ImapFolderSync.java:63)
    at com.zimbra.cs.datasource.ImapFolderSync$1.handleFe tchResponse(ImapFolderSync.java:624)
    at com.zimbra.cs.mailclient.imap.FetchResponseHandler .handleResponse(FetchResponseHandler.java:34)
    at com.zimbra.cs.mailclient.imap.ImapConnection.proce ssUntagged(ImapConnection.java:678)
    at com.zimbra.cs.mailclient.imap.ImapConnection.proce ssResponse(ImapConnection.java:650)
    at com.zimbra.cs.mailclient.imap.ImapConnection.nextR esponse(ImapConnection.java:627)
    at com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(ImapConnection.java:548)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:483)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:76)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:80)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:305)
    at com.zimbra.cs.datasource.ImapFolderSync.appendMess agesNoUidPlus(ImapFolderSync.java:616)
    at com.zimbra.cs.datasource.ImapFolderSync.appendNewM essages(ImapFolderSync.java:530)
    at com.zimbra.cs.datasource.ImapFolderSync.finishSync (ImapFolderSync.java:404)
    at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:256)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:175)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:131)
    at com.zimbra.cs.OfflineImapImport.importData(Offline ImapImport.java:48)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: java.sql.SQLException: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL090205103338140' defined on 'IMAP_MESSAGE'.
    at org.apache.derby.impl.jdbc.SQLExceptionFactory.get SQLException(Unknown Source)
    at org.apache.derby.impl.jdbc.Util.generateCsSQLExcep tion(Unknown Source)
    at org.apache.derby.impl.jdbc.TransactionResourceImpl .wrapInSQLException(Unknown Source)
    at org.apache.derby.impl.jdbc.TransactionResourceImpl .handleException(Unknown Source)
    at org.apache.derby.impl.jdbc.EmbedConnection.handleE xception(Unknown Source)
    at org.apache.derby.impl.jdbc.ConnectionChild.handleE xception(Unknown Source)
    at org.apache.derby.impl.jdbc.EmbedStatement.executeS tatement(Unknown Source)
    at org.apache.derby.impl.jdbc.EmbedPreparedStatement. executeStatement(Unknown Source)
    at org.apache.derby.impl.jdbc.EmbedPreparedStatement. executeUpdate(Unknown Source)
    at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:2 33)
    at com.zimbra.cs.db.DbImapMessage.storeImapMessage(Db ImapMessage.java:66)
    ... 27 more
    Caused by: ERROR 23505: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL090205103338140' defined on 'IMAP_MESSAGE'.
    at org.apache.derby.iapi.error.StandardException.newE xception(Unknown Source)
    at org.apache.derby.impl.sql.execute.IndexChanger.ins ertAndCheckDups(Unknown Source)
    at org.apache.derby.impl.sql.execute.IndexChanger.doI nsert(Unknown Source)
    at org.apache.derby.impl.sql.execute.IndexChanger.ins ert(Unknown Source)
    at org.apache.derby.impl.sql.execute.IndexSetChanger. insert(Unknown Source)
    at org.apache.derby.impl.sql.execute.RowChangerImpl.i nsertRow(Unknown Source)
    at org.apache.derby.impl.sql.execute.InsertResultSet. normalInsertCore(Unknown Source)
    at org.apache.derby.impl.sql.execute.InsertResultSet. open(Unknown Source)
    at org.apache.derby.impl.sql.GenericPreparedStatement .execute(Unknown Source)
    ... 32 more

    ----------------------------------------------------------------------------

  2. #2
    Join Date
    May 2008
    Posts
    63
    Rep Power
    7

    Default

    This might be Access Denied. Did you happen to be moving any messages between local folders, or enable/disable sync for any local folders? If not, then please file a bug and send us a log file with trace enabled so we can look into this further.

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