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Thread: Calender Sync Causes Zimbra not not sync

  1. #1
    Join Date
    Feb 2009
    Posts
    1
    Rep Power
    6

    Default Calender Sync Causes Zimbra not not sync

    This is for the desktop client. Since the upgrade yesterday, Zimbra client will not sync. Here is the error message:

    Code:
    Failure communicating with remote server. Please try again later.  (debug info)
    
    Debug message: resource unreachable: Internal Server Error
    
    Exception:
    
    com.zimbra.common.service.ServiceException: system failure: InitialSync.syncCalendarItem
    ExceptionId:mid=2:1235650892203:8bb8264a14e5dac7
    Code:service.FAILURE
    	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
    	at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRecoverableException(SyncExceptionHandler.java:40)
    	at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem(InitialSync.java:681)
    	at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSync.java:237)
    	at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:92)
    	at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:76)
    	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:184)
    	at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:140)
    	at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:121)
    	at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)
    	at java.util.TimerThread.mainLoop(Unknown Source)
    	at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.ServiceException: resource unreachable: Internal Server Error
    ExceptionId:mid=2:1235650892203:8bb8264a14e5dac7
    Code:service.RESOURCE_UNREACHABLE
    	at com.zimbra.common.service.ServiceException.RESOURCE_UNREACHABLE(ServiceException.java:275)
    	at com.zimbra.cs.service.UserServlet.doHttpOp(UserServlet.java:1447)
    	at com.zimbra.cs.service.UserServlet.getRemoteResource(UserServlet.java:1281)
    	at com.zimbra.cs.service.UserServlet.getRemoteResource(UserServlet.java:1274)
    	at com.zimbra.cs.service.UserServlet.getRemoteContent(UserServlet.java:1248)
    	at com.zimbra.cs.mailbox.InitialSync$RemoteInviteMimeLocator.getInviteMime(InitialSync.java:115)
    	at com.zimbra.cs.mailbox.InitialSync.makeSetCalRequest(InitialSync.java:775)
    	at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem(InitialSync.java:669)
    	... 9 more
    
    If issue persists please post description and debug information here.

  2. #2
    Join Date
    Mar 2006
    Posts
    25
    Rep Power
    9

    Default Same thing

    After auto upgrading to the latest release it work for a while then eventually both my mac and linux zd clients have this error and cannot sync.

    om.zimbra.common.service.ServiceException: system failure: InitialSync.syncCalendarItem
    ExceptionId:mid=2:1235746517068:d38cfc04841dc49e
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRe coverableException(SyncExceptionHandler.java:40)
    at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:681)
    at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:237)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:92)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:76)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:184)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.ServiceException: resource unreachable: Internal Server Error
    ExceptionId:mid=2:1235746517068:d38cfc04841dc49e
    Code:service.RESOURCE_UNREACHABLE
    at com.zimbra.common.service.ServiceException.RESOURC E_UNREACHABLE(ServiceException.java:275)
    at com.zimbra.cs.service.UserServlet.doHttpOp(UserSer vlet.java:1447)
    at com.zimbra.cs.service.UserServlet.getRemoteResourc e(UserServlet.java:1281)
    at com.zimbra.cs.service.UserServlet.getRemoteResourc e(UserServlet.java:1274)
    at com.zimbra.cs.service.UserServlet.getRemoteContent (UserServlet.java:1248)
    at com.zimbra.cs.mailbox.InitialSync$RemoteInviteMime Locator.getInviteMime(InitialSync.java:115)
    at com.zimbra.cs.mailbox.InitialSync.makeSetCalReques t(InitialSync.java:775)
    at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:669)
    ... 9 more

  3. #3
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

  4. #4
    Join Date
    Mar 2009
    Posts
    2
    Rep Power
    6

    Default

    I´ve got the same message:

    com.zimbra.cs.mailbox.OfflineServiceException: must upgrade to all-new yahoo calendar service
    ExceptionId:mid=4:1236069365734:4db8653e10755795
    Codeffline.YCALDAV_NEED_UPGRADE
    at com.zimbra.cs.mailbox.OfflineServiceException.YCAL DAV_NEED_UPGRADE(OfflineServiceException.java:96)
    at com.zimbra.cs.offline.OfflineCalDavDataImport.doCa lDavFailures(OfflineCalDavDataImport.java:58)
    at com.zimbra.cs.offline.OfflineCalDavDataImport.impo rtData(OfflineCalDavDataImport.java:50)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:98)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    If issue persists please post description and debug information here.

  5. #5
    Join Date
    Aug 2008
    Posts
    830
    Rep Power
    8

    Default

    That's a different error. Have you signed up the all-new yahoo calendar service yet for your yahoo account?

    Presenting the All-New Yahoo! Calendar BETA


    Quote Originally Posted by cencerro View Post
    I´ve got the same message:

    com.zimbra.cs.mailbox.OfflineServiceException: must upgrade to all-new yahoo calendar service
    ExceptionId:mid=4:1236069365734:4db8653e10755795
    Codeffline.YCALDAV_NEED_UPGRADE
    at com.zimbra.cs.mailbox.OfflineServiceException.YCAL DAV_NEED_UPGRADE(OfflineServiceException.java:96)
    at com.zimbra.cs.offline.OfflineCalDavDataImport.doCa lDavFailures(OfflineCalDavDataImport.java:58)
    at com.zimbra.cs.offline.OfflineCalDavDataImport.impo rtData(OfflineCalDavDataImport.java:50)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:98)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    If issue persists please post description and debug information here.

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