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Thread: Sync error, rebuild in 24hr again

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  1. #1
    Join Date
    Sep 2008
    Posts
    12
    Rep Power
    7

    Default Sync error, rebuild in 24hr again

    Related to

    Bug 35701 – Unable to sync YahooPlus inbox

    that I filed

    I just installed the latest version of Zimbra desktop over the previous one. Running it gives me the same error as usual: your mailbox must be rebuilt. I got that error several times over the last few months, I have not been able to sync up my Inbox successfully for months. I keep updating the app with the new version with no success.

    Here is the error message:

    Your Yahoo! mailbox state on the remote server is inconsistent and will be rebuilt. The rebuilding process may take up to 24 hours.

    Debug message: Yahoo! mailbox inconsistent and is being rebuilt

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox' failed
    ExceptionId:mid=2:1237967761937:d6679095edbaf8de
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS ync.java:291)
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:253)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:188)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:145)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:50)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.RemoteServiceException: Yahoo! mailbox inconsistent and is being rebuilt
    ExceptionId:mid=2:1237967761937:d6679095edbaf8de
    Code:remote.YMAIL_INCONSISTENT_STATE
    at com.zimbra.common.service.RemoteServiceException.Y MAIL_INCONSISTENT_STATE(RemoteServiceException.jav a:105)
    at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:222)
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:250)

  2. #2
    Join Date
    May 2008
    Posts
    63
    Rep Power
    7

    Default

    Would you mind sending me your Yahoo ID? I will forward the information to the Yahoo mail team so they can investigate and possibly manually unblock your account.

  3. #3
    Join Date
    Apr 2009
    Posts
    2
    Rep Power
    6

    Default Exact same rebuilding issue

    Quote Originally Posted by dac View Post
    Would you mind sending me your Yahoo ID? I will forward the information to the Yahoo mail team so they can investigate and possibly manually unblock your account.
    I'm having the exact same issue as the other user. Help! (ARleesburg@yahoo.com)

  4. #4
    Join Date
    Sep 2008
    Posts
    12
    Rep Power
    7

    Default

    It's fjanon. By the same token, searches don't work on my account. They don't return items I know are in my mailbox. Hopefully rebuilding it will fix both issues.

    Thanks,

    Fred

  5. #5
    Join Date
    May 2009
    Posts
    3
    Rep Power
    6

    Default unable to SYNC, will be rebuilt in 24 hours

    Try turning SYNC off on the Drafts, Spam, and Trash folders...then click "Send/Receive"

    If it syncs correctly and you have a Yahoo green light, manually delete the items in those folders and then turn SYNC for those folders back on.

    I did the above and my problem was corrected, but my error message involved the TRASH folder. Since yours involves the INBOX, try the above procedure with the INBOX folder.

    Let me know if this solves your problem.

  6. #6
    Join Date
    Apr 2009
    Posts
    2
    Rep Power
    6

    Default

    Thanks. It eventually rebuilt itself previously and I seem to receive this message every other day but it eventually "rebuilds". Frustrating. Hopefully the developers will take note and address the issue.

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