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Thread: Cant uninstall Zimbra Desktop

  1. #1
    Join Date
    Feb 2008
    Location
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    Posts
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    Default Cant uninstall Zimbra Desktop

    I go to uninstall Zimbra Desktop (build 1083) and I get this error message:

    an error occurred:

    Java.lang.RuntimeException: The language "en_US" is not available.


    then it gives path to an error log, and here are the contents:

    Exception:

    java.lang.RuntimeException: The language "en_US" is not available.
    at com.install4j.runtime.installer.ContextImpl.setLan guageId(Unknown Source)
    at com.install4j.runtime.installer.UninstallerContext Impl.getLanguageId(Unknown Source)
    at com.install4j.runtime.installer.controller.Languag eSelector.initLanguage(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.start(Unknown Source)
    at com.install4j.runtime.installer.Uninstaller.main(U nknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

    System properties:

    java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition
    exe4j.moduleName=C:\zimbra\zdesktop\uninstall.exe
    exe4j.processCommFile=C:\DOCUME~1\jwiggins\LOCALS~ 1\Temp\e4j_p5084.tmp
    exe4j.semaphoreName=c:_zimbra_zdesktop_uninstall.e xe
    sun.boot.library.path=c:\zimbra\zdesktop\jre\bin
    java.vm.version=1.5.0_10-b03
    java.vm.vendor=Sun Microsystems Inc.
    java.vendor.url=http://java.sun.com/
    exe4j.consoleCodepage=cp0
    path.separator=;
    java.vm.name=Java HotSpot(TM) Client VM
    file.encoding.pkg=sun.io
    user.country=US
    sun.os.patch.level=Service Pack 3
    install4j.exeDir=C:\zimbra\zdesktop\
    java.vm.specification.name=Java Virtual Machine Specification
    user.dir=C:\zimbra
    java.runtime.version=1.5.0_10-b03
    java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironm ent
    java.endorsed.dirs=c:\zimbra\zdesktop\jre\lib\endo rsed
    os.arch=x86
    java.io.tmpdir=C:\DOCUME~1\jwiggins\LOCALS~1\Temp\
    line.separator=

    java.vm.specification.vendor=Sun Microsystems Inc.
    user.variant=
    exe4j.tempDir=
    os.name=Windows XP
    sun.java2d.noddraw=true
    sun.jnu.encoding=Cp1252
    java.library.path=C:\zimbra\zdesktop;.;C:\WINDOWS\ system32;C:\WINDOWS;C:\zimbra\zdesktop\.\.install4 j;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System 32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Documents and Settings\Administrator\Desktop\putty.exe;C:\Progra m Files\Common Files\Crystal Decisions\2.5\Bin;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\SYSTEM\MSMAPI\1033;;C:\Program Files\Common Files\Ahead\Lib\;C:\Program Files\Common Files\Ahead\Lib\;C:\Program Files\Common Files\Ahead\Lib\;C:\Program Files\Common Files\Ahead\Lib\;c:\zimbra\zdesktop\jre\bin
    java.specification.name=Java Platform API Specification
    java.class.version=49.0
    sun.management.compiler=HotSpot Client Compiler
    exe4j.isInstall4j=true
    os.version=5.1
    user.home=C:\Documents and Settings\jwiggins
    user.timezone=America/Los_Angeles
    java.awt.printerjob=sun.awt.windows.WPrinterJob
    file.encoding=Cp1252
    java.specification.version=1.5
    java.class.path=C:\zimbra\zdesktop\.install4j\i4jr untime.jar;C:\zimbra\zdesktop\.\.install4j\user.ja r;
    user.name=jwiggins
    java.vm.specification.version=1.0
    java.home=c:\zimbra\zdesktop\jre
    sun.arch.data.model=32
    exe4j.launchName=C:\zimbra\zdesktop\uninstall.exe
    user.language=en
    java.specification.vendor=Sun Microsystems Inc.
    awt.toolkit=sun.awt.windows.WToolkit
    java.vm.info=mixed mode, sharing
    exe4j.unextractedPosition=0
    java.version=1.5.0_10
    java.ext.dirs=c:\zimbra\zdesktop\jre\lib\ext
    sun.boot.class.path=c:\zimbra\zdesktop\jre\lib\rt. jar;c:\zimbra\zdesktop\jre\lib\i18n.jar;c:\zimbra\ zdesktop\jre\lib\sunrsasign.jar;c:\zimbra\zdesktop \jre\lib\jsse.jar;c:\zimbra\zdesktop\jre\lib\jce.j ar;c:\zimbra\zdesktop\jre\lib\charsets.jar;c:\zimb ra\zdesktop\jre\classes
    install4j.appDir=C:\zimbra\zdesktop\
    java.vendor=Sun Microsystems Inc.
    file.separator=\
    java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
    sun.io.unicode.encoding=UnicodeLittle
    sun.cpu.endian=little
    sun.desktop=windows
    sun.cpu.isalist=

  2. #2
    Join Date
    Aug 2008
    Posts
    830
    Rep Power
    8

    Default

    Yahoo! Zimbra Desktop FAQ - Zimbra :: Wiki

    Quote Originally Posted by kapshure View Post
    I go to uninstall Zimbra Desktop (build 1083) and I get this error message:

    an error occurred:

    Java.lang.RuntimeException: The language "en_US" is not available.


    then it gives path to an error log, and here are the contents:

    Exception:

    java.lang.RuntimeException: The language "en_US" is not available.
    at com.install4j.runtime.installer.ContextImpl.setLan guageId(Unknown Source)
    at com.install4j.runtime.installer.UninstallerContext Impl.getLanguageId(Unknown Source)
    at com.install4j.runtime.installer.controller.Languag eSelector.initLanguage(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.start(Unknown Source)
    at com.install4j.runtime.installer.Uninstaller.main(U nknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

    System properties:

    java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition
    exe4j.moduleName=C:\zimbra\zdesktop\uninstall.exe
    exe4j.processCommFile=C:\DOCUME~1\jwiggins\LOCALS~ 1\Temp\e4j_p5084.tmp
    exe4j.semaphoreName=c:_zimbra_zdesktop_uninstall.e xe
    sun.boot.library.path=c:\zimbra\zdesktop\jre\bin
    java.vm.version=1.5.0_10-b03
    java.vm.vendor=Sun Microsystems Inc.
    java.vendor.url=http://java.sun.com/
    exe4j.consoleCodepage=cp0
    path.separator=;
    java.vm.name=Java HotSpot(TM) Client VM
    file.encoding.pkg=sun.io
    user.country=US
    sun.os.patch.level=Service Pack 3
    install4j.exeDir=C:\zimbra\zdesktop\
    java.vm.specification.name=Java Virtual Machine Specification
    user.dir=C:\zimbra
    java.runtime.version=1.5.0_10-b03
    java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironm ent
    java.endorsed.dirs=c:\zimbra\zdesktop\jre\lib\endo rsed
    os.arch=x86
    java.io.tmpdir=C:\DOCUME~1\jwiggins\LOCALS~1\Temp\
    line.separator=

    java.vm.specification.vendor=Sun Microsystems Inc.
    user.variant=
    exe4j.tempDir=
    os.name=Windows XP
    sun.java2d.noddraw=true
    sun.jnu.encoding=Cp1252
    java.library.path=C:\zimbra\zdesktop;.;C:\WINDOWS\ system32;C:\WINDOWS;C:\zimbra\zdesktop\.\.install4 j;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System 32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Documents and Settings\Administrator\Desktop\putty.exe;C:\Progra m Files\Common Files\Crystal Decisions\2.5\Bin;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\SYSTEM\MSMAPI\1033;;C:\Program Files\Common Files\Ahead\Lib\;C:\Program Files\Common Files\Ahead\Lib\;C:\Program Files\Common Files\Ahead\Lib\;C:\Program Files\Common Files\Ahead\Lib\;c:\zimbra\zdesktop\jre\bin
    java.specification.name=Java Platform API Specification
    java.class.version=49.0
    sun.management.compiler=HotSpot Client Compiler
    exe4j.isInstall4j=true
    os.version=5.1
    user.home=C:\Documents and Settings\jwiggins
    user.timezone=America/Los_Angeles
    java.awt.printerjob=sun.awt.windows.WPrinterJob
    file.encoding=Cp1252
    java.specification.version=1.5
    java.class.path=C:\zimbra\zdesktop\.install4j\i4jr untime.jar;C:\zimbra\zdesktop\.\.install4j\user.ja r;
    user.name=jwiggins
    java.vm.specification.version=1.0
    java.home=c:\zimbra\zdesktop\jre
    sun.arch.data.model=32
    exe4j.launchName=C:\zimbra\zdesktop\uninstall.exe
    user.language=en
    java.specification.vendor=Sun Microsystems Inc.
    awt.toolkit=sun.awt.windows.WToolkit
    java.vm.info=mixed mode, sharing
    exe4j.unextractedPosition=0
    java.version=1.5.0_10
    java.ext.dirs=c:\zimbra\zdesktop\jre\lib\ext
    sun.boot.class.path=c:\zimbra\zdesktop\jre\lib\rt. jar;c:\zimbra\zdesktop\jre\lib\i18n.jar;c:\zimbra\ zdesktop\jre\lib\sunrsasign.jar;c:\zimbra\zdesktop \jre\lib\jsse.jar;c:\zimbra\zdesktop\jre\lib\jce.j ar;c:\zimbra\zdesktop\jre\lib\charsets.jar;c:\zimb ra\zdesktop\jre\classes
    install4j.appDir=C:\zimbra\zdesktop\
    java.vendor=Sun Microsystems Inc.
    file.separator=\
    java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
    sun.io.unicode.encoding=UnicodeLittle
    sun.cpu.endian=little
    sun.desktop=windows
    sun.cpu.isalist=

  3. #3
    Join Date
    Feb 2008
    Location
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    Posts
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    Default

    i swear i googled and searched the sites for this. but thanks!

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