A user has four accounts in the Zimbra desktop app.

Here is what is coming up on one of those.

Can anyone please help?

I am trying to migrate from MS Exchnage to Linux-based e-mail after 12 years of Microsoft-based mail. And my users (and I) are finding it very challanging... Zimbra so far seems a good contender, but I need help. Thank you!


Debug message: CRLF expected at end of chunk: 51/53

Exception:

com.zimbra.common.service.ServiceException: system failure: InitialSync.syncMessagesAsTgz
ExceptionId:btpool0-31:1240863811343:6fe64e8684809a21
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRe coverableException(SyncExceptionHandler.java:40)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:952)
at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:906)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:438)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:320)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:384)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:384)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:195)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:179)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:186)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:47)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: com.zimbra.common.service.ServiceException: system failure: Unable to read/write message id=492
ExceptionId:btpool0-31:1240863811343:6fe64e8684809a21
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1090)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:948)
... 36 more
Caused by: java.io.IOException: CRLF expected at end of chunk: 51/53
at org.apache.commons.httpclient.ChunkedInputStream.r eadCRLF(ChunkedInputStream.java:206)
at org.apache.commons.httpclient.ChunkedInputStream.n extChunk(ChunkedInputStream.java:218)
at org.apache.commons.httpclient.ChunkedInputStream.r ead(ChunkedInputStream.java:175)
at java.io.FilterInputStream.read(Unknown Source)
at org.apache.commons.httpclient.AutoCloseInputStream .read(AutoCloseInputStream.java:107)
at java.io.FilterInputStream.read(Unknown Source)
at java.util.zip.InflaterInputStream.fill(Unknown Source)
at java.util.zip.InflaterInputStream.read(Unknown Source)
at java.util.zip.GZIPInputStream.read(Unknown Source)
at com.zimbra.common.util.tar.TarBuffer.readBlock(Tar Buffer.java:257)
at com.zimbra.common.util.tar.TarBuffer.readRecord(Ta rBuffer.java:223)
at com.zimbra.common.util.tar.TarInputStream.read(Tar InputStream.java:349)
at com.zimbra.common.util.ByteUtil.readInput(ByteUtil .java:646)
at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1079)
... 37 more

If issue persists please post description and debug information here.