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Thread: Reset yahoo password in web browser, now cannot login in with zimbra

  1. #1
    Join Date
    Jul 2009
    Rep Power

    Default Reset yahoo password in web browser, now cannot login in with zimbra

    I reset my yahoo password through a web browser.
    I then edit my password in the zimbra app, and pressed validate and save.
    A red message displays

    Account is locked. To resolve this issue, login using a web browser here.
    This takes me to a yahoo login page and uses captcha to I guess verify me, or at least show that I'm not a machine or bot.

    I'm successful logging into the web page, and can use yahoo web based mail, but it does not clear the error in the zimbra account set up page.

    So I'm not able to send or receive email from my yahoo account within Zimbra

    Log snippet shows it wants captcha...


    2009-07-02 17:54:28,218 DEBUG [mid=3] [] datasource - Generating new token for user 'xxxxxxxx'
    2009-07-02 17:54:28,609 ERROR [mid=3] [] offline - exception encountered during sync
    com.zimbra.common.service.ServiceException: system failure: Unable to create initialize YMail client
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.offline.YMailSender.newInstance(YMai
    at com.zimbra.cs.mailbox.LocalMailbox.sendPendingMess ages(
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc
    at com.zimbra.cs.mailbox.DesktopMailbox$
    at java.util.TimerThread.mainLoop(Unknown Source)
    at Source)
    Caused by: com.zimbra.cs.util.yauth.AuthenticationException: Captcha is required
    at com.zimbra.cs.util.yauth.RawAuth.doGet(RawAuth.jav a:161)
    at com.zimbra.cs.util.yauth.RawAuth.getToken(RawAuth. java:84)
    at com.zimbra.cs.util.yauth.TokenStore.newToken(Token
    at com.zimbra.cs.util.yauth.MetadataTokenStore.newTok en(
    at com.zimbra.cs.util.yauth.RawAuthManager.authentica te(
    at com.zimbra.cs.util.yauth.RawAuthManager$1.authenti cate(
    at com.zimbra.cs.offline.util.OfflineYAuth.authentica te(
    at com.zimbra.cs.offline.YMailSender.newInstance(YMai
    ... 6 more


    How do I resolve this WITHOUT a new install


  2. #2
    Join Date
    Oct 2009
    Rep Power

    Default Same Problem

    I also cannot get zimbra desktop to connect to my email account after changing the password online. pls help

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