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Thread: Not syncing - Unexpected End of Stream

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  1. #1
    Join Date
    Jul 2009
    Rep Power

    Default Not syncing - Unexpected End of Stream

    Debug message: Unexpected end of stream


    com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox' failed
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS
    at com.zimbra.cs.offline.OfflineImport.importData(Off
    at com.zimbra.cs.offline.YMailImport.importData(YMail
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc
    at com.zimbra.cs.mailbox.DesktopMailbox$
    at java.util.TimerThread.mainLoop(
    Caused by: Unexpected end of stream
    at com.zimbra.cs.mailclient.MailInputStream.peekChar(
    at Text(
    at com.zimbra.cs.mailclient.imap.ImapResponse.readRes ponse(
    at com.zimbra.cs.mailclient.imap.ImapConnection.readR esponse(
    at com.zimbra.cs.mailclient.imap.ImapConnection.nextR esponse(
    at com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(
    at com.zimbra.cs.datasource.ImapFolderSync.fetchFlags (
    at com.zimbra.cs.datasource.ImapFolderSync.fetchFlags (
    at com.zimbra.cs.datasource.ImapFolderSync.syncFlags(
    at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima

  2. #2
    Join Date
    Jul 2009
    Rep Power


    Still not downloaded most of my mail then just stopped working after a certain point right after the installation.

    Its been up all day while I was at work and its still not connecting to the mailbox. That means no new mail since last night when I first installed the app and did the initial install.

    Is there a size limit on the size of the entire mailbox?

    Any suggestions?

    PS. From what I've seen so far, the Zimbra interface kicks major @ss.

    I've had my Yahoo ID since 2002 and have been a yahoo plus member since 2007...and in my opinion this is by far the best mail client I've used online or in a business setting bar none. Kudo's to you developers for pumping out a great product.

  3. #3
    Join Date
    Jul 2009
    Rep Power


    Alright, a possible breakthrough in the error and download issue.

    I thought about what I stated regarding the client downloading mail and then stopping at a certain point.

    On my Mac I checked the user\Zimbra\zdesktop folders where the client files (Message store files) are located and found they were 1.3 gigs of total data!

    So thinking that it may be something to do with "data size" I started cleaning out my inbox inside the Zimbra desktop application. I started with all large attachments messages and then generally anything I could live without. (I backed up my inbox by exporting it inside of Zimbra first)

    Then after cleaning it up and getting the size down to 950 megs I logged out and had the client reconnect to the yahoo login once again (I did this 30 times to try and reconnect last night and today).

    FYI Remember to clean out your deleted items in order to remove the files and data size from your total message store.

    And what do you know? It logged in and started downloading again! Yeehaw!

    My conclusion: So it's either file size, amount of total messages in the store or it was just a coincidence that it started working again.

    It's working now, I'll keep you posted on any future developments.

    This client rocks...I'm going to try to get it demo'ed and implemented at my site. I'm sick of exchange. Do they have a roadmap to getting free of an exchange addiction! If not, you guys need one.

  4. #4
    Join Date
    Mar 2009
    Rep Power


    After an upgrade from 5.0.18 to 6.0.0 I had the error message "Unexpected End of Stream" with my external IMAP accounts.
    Although they're small, counted in MBs, the trick with deleting Trash helped. Thank you!

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