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Thread: [SOLVED] After installing Snow Leopard 10.6, Zimbra Desktop doesn't run

  1. #1
    Join Date
    Aug 2009
    Posts
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    Default [SOLVED] After installing Snow Leopard 10.6, Zimbra Desktop doesn't run

    I even tried to reinstall it. Here is what I get:

    Couldn't access Yahoo! Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to Zimbra Desktop - Zimbra - Forums.


    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    352 INFO [main] log - jetty-6.1.5
    562 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    Fatal error: terminating: Failed to loadLibrary(zimbra-native)
    java.lang.UnsatisfiedLinkError: /Applications/zdesktop/lib/libzimbra-native.jnilib: no suitable image found. Did find: /Applications/zdesktop/lib/libzimbra-native.jnilib: mach-o, but wrong architecture
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.jav a:1878)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java :1795)
    at java.lang.Runtime.loadLibrary0(Runtime.java:823)
    at java.lang.System.loadLibrary(System.java:1045)
    at com.zimbra.znative.Util.loadLibrary(Util.java:48)
    at com.zimbra.znative.Util.<clinit>(Util.java:64)
    at com.zimbra.znative.Process.getuid(Process.java:31)
    at com.zimbra.cs.servlet.FirstServlet.init(FirstServl et.java:73)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:433)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:256)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:612)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1222)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:501)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:449)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:161)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.jetty.Server.doStart(Server.java:217)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:979)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.zimbra.cs.offline.start.Main.main(Main.java:33 )
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.install4j.runtime.Launcher.main(Unknown Source)
    Last edited by gillat; 08-27-2009 at 05:33 PM. Reason: attaching a log file

  2. #2
    Join Date
    Aug 2009
    Posts
    13
    Rep Power
    6

    Default Zimbra Desktop 1.0.2 doesn't launch after 10.6 Snow Leopard

    I tried to post more info on the previous post, but wasn't able to. Here is more info:

    Zimbra Desktop 1.0.2
    Snow Leopard

    It used to work fine until I installed 10.6

    I get the following:

    Couldn't access Yahoo! Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to Zimbra Desktop - Zimbra - Forums.

    Here is the log file:

    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    352 INFO [main] log - jetty-6.1.5
    562 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    Fatal error: terminating: Failed to loadLibrary(zimbra-native)
    java.lang.UnsatisfiedLinkError: /Applications/zdesktop/lib/libzimbra-native.jnilib: no suitable image found. Did find: /Applications/zdesktop/lib/libzimbra-native.jnilib: mach-o, but wrong architecture
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.jav a:1878)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java :1795)
    at java.lang.Runtime.loadLibrary0(Runtime.java:823)
    at java.lang.System.loadLibrary(System.java:1045)
    at com.zimbra.znative.Util.loadLibrary(Util.java:48)
    at com.zimbra.znative.Util.<clinit>(Util.java:64)
    at com.zimbra.znative.Process.getuid(Process.java:31)
    at com.zimbra.cs.servlet.FirstServlet.init(FirstServl et.java:73)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:433)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:256)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:612)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1222)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:501)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:449)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:161)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.jetty.Server.doStart(Server.java:217)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:979)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.zimbra.cs.offline.start.Main.main(Main.java:33 )
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.install4j.runtime.Launcher.main(Unknown Source)

  3. #3
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    Default

    Here's build 1.0.3 that allows Java 6 with a Zimbra native lib that includes support for x86_64: http://h.yimg.com/lo/downloads/zdesk...acos_intel.dmg

    Quote Originally Posted by pcharles View Post
    Zimbra Desktop [1.0.2] works with 10.6. You just need to go in to JAVA prefs and set 32 bit to be priority over 64 bit.
    Edit: Though it's probably better to follow Jason He's steps: http://www.zimbra.com/forums/general...tml#post149778
    Last edited by mmorse; 08-27-2009 at 10:14 PM.

  4. #4
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    Default

    Awesome. Going to try it now.

  5. #5
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    Default

    Works great. Thank you !!!

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