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Thread: Hotmail - Failure communicating with remote server

  1. #1
    Join Date
    Feb 2009
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    Default Hotmail - Failure communicating with remote server

    I am getting this error message since last two days and couldnt sync my Hotmail account with Zimbra Desktop.

    Code:
    Debug message: DAV error: 998 No extra explanation
    
    Exception:
    
    com.zimbra.common.service.RemoteServiceException: Unable to connect to mail store: DataSource: { id=0e4238e3-a927-4e55-a517-12541afcd43b, type=live, isEnabled=true, name=MSN - milanmk, host=www.hotmail.com, port=80, connectionType=cleartext, username=milanmk@hotmail.com, folderId=1 }
    ExceptionId:btpool0-2:1251865484031:82051b0b576a6f0d
    Code:remote.AUTH_DENIED
    	at com.zimbra.common.service.RemoteServiceException.AUTH_DENIED(RemoteServiceException.java:90)
    	at com.zimbra.cs.datasource.LiveImport.connect(LiveImport.java:957)
    	at com.zimbra.cs.datasource.LiveImport.importData(LiveImport.java:104)
    	at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:157)
    	at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)
    	at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)
    	at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)
    	at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:49)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:286)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:275)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:187)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)
    	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
    	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
    	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
    	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    	at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    	at org.mortbay.jetty.Server.handle(Server.java:313)
    	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
    	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
    	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
    	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
    	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
    	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
    	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
    Caused by: javax.mail.MessagingException: protocolConnect exception;
      nested exception is:
    	java.net.ProtocolException: DAV error: 998 No extra explanation
    	at com.posisoft.jdavmail.JDAVMailService.protocolConnect(JDAVMailService.java:183)
    	at com.posisoft.jdavmail.JDAVMailStore.protocolConnect(JDAVMailStore.java:72)
    	at javax.mail.Service.connect(Service.java:275)
    	at javax.mail.Service.connect(Service.java:156)
    	at com.zimbra.cs.datasource.LiveImport.connect(LiveImport.java:955)
    	... 32 more
    Caused by: java.net.ProtocolException: DAV error: 998 No extra explanation
    	at com.posisoft.jdavmail.JDAVMailService.executeMethod(JDAVMailService.java:232)
    	at com.posisoft.jdavmail.JDAVMailService.updateFoldersInfo(JDAVMailService.java:250)
    	at com.posisoft.jdavmail.JDAVMailService.protocolConnect(JDAVMailService.java:177)
    	... 36 more

  2. #2
    Join Date
    Aug 2009
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    Default

    Hotmail - Sending reported error (0x800CCC33): "Access to the account was denied. Verify that your username and password are correct. The server responded 'forbidden'. - Windows Live Help

    DAV Migration Complete - Windows Live Help

    Hotmail has discontinued DAV protocol.

    Your only option is to
    A) use Windows Live Mail (should function just like DAV did)
    B) configure POP3 access. But just like any pop you will not be able to access your emails from any location anymore. AND you can't leave messages on server.
    Last edited by ZenMasta; 09-04-2009 at 11:51 AM. Reason: typo

  3. #3
    Join Date
    Feb 2009
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    Default

    Thank you for the DAV information.

    Is there any chance of adding the new Hotmail protocol to Zimbra Desktop in future? I would love to see it coming.

  4. #4
    Join Date
    Feb 2008
    Location
    Miami, FL
    Posts
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    7

    Default How can this happen?

    Quote Originally Posted by ZenMasta View Post
    Hotmail - Sending reported error (0x800CCC33): "Access to the account was denied. Verify that your username and password are correct. The server responded 'forbidden'. - Windows Live Help

    DAV Migration Complete - Windows Live Help

    Hotmail has discontinued DAV protocol.

    Your only option is to
    A) use Windows Live Mail (should function just like DAV did)
    B) configure POP3 access. But just like any pop you will not be able to access your emails from any location anymore. AND you can't leave messages on server.
    From the research I've done, it has been known since May or so that Microsoft was going to discontinue DAV.
    That being said, Yahoo/Zimbra did not come up with a solution ?

    Is it safe to say that "Microsoft Has Slammed The Door Shut On Zimbra" ???

    Or has development been halted on Zimbra ?

    I have several clients that are going to "pull the plug" on Zimbra because of this...

  5. #5
    Join Date
    Aug 2009
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    Default

    Actually it has been even longer than that. They tried pulling the plug last year but postponed it on May 08.

    The new protocol they use is called DeltaSync but from another topic I found here someone said it needs to be licensed and there is no opensource version.

  6. #6
    Join Date
    Feb 2011
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    Default

    Have they since resolved this issue? Hotmail protocol to Zimbra Desktop?

    Car Buying Tips upcoming video game releases gain weight Chuck Dvd
    Last edited by seancasey; 02-21-2011 at 11:28 AM.

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