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Thread: sync error: ""find message failed"

  1. #1
    Join Date
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    Question sync error: ""find message failed"

    hi,
    my exchange server is never shown 'green' and i find this error in the logs:
    -->
    2009-10-13 14:11:55,075 DEBUG [btpool0-48] [mid=7;] datasource - Remote folder 'INBOX': Appending new message with item id 198152
    2009-10-13 14:11:55,230 ERROR [btpool0-48] [mid=7;] datasource - Find message failed
    java.lang.NullPointerException
    at com.zimbra.cs.mailclient.imap.ImapRequest.addParam (ImapRequest.java:55)
    <--

    If the sync is too slow, i open my account in browser sometimes. Deleting a message there is causing this here?

    i get all incoming mails and keep sending mails out too.. except that the sync fails.

    how do i resolve this?
    Last edited by balusss; 10-13-2009 at 02:06 AM. Reason: better error output

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by balusss View Post
    If the sync is too slow, i open my account in browser sometimes. Deleting a message there is causing this here?
    Yes, that's most likely the cause. If you delete a message before the sync is completed then it will inform you that it's missing, this is only an informational message.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Quote Originally Posted by phoenix View Post
    this is only an informational message.
    hi phoenix, thanks for replying. But the sync is failing and it is always a 'red' light glowing there. Can someone help me to correct it?

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