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Thread: Reporting error messages fails

  1. #1
    Join Date
    Dec 2009
    Posts
    4
    Rep Power
    5

    Default Reporting error messages fails

    I have had an ongoing issue in that I tried to delete a folder that cannot be deleted. Consequently I get several errors per hour informing me of the error. When I click on the report error button, all of the emails are bounced stating that it is an invalid address.

    1. How do I eliminate the errors.
    2. Why are the emails being bounced?

    The actual error that I receive is:

    Product name: Zimbra Desktop
    Product version: 1.0.3
    Build ID: 1691
    Release type: R
    OS Platform: Windows Vista x86 6.0
    Time of event: 2009-12-31 00:16:23
    Error type: DELETE failed: Cannot delete this folder.
    Item ID: 258
    Error summary: Synchronization of folder 'INBOX.Trash' disabled due to error: Unable to delete remote folder

    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=38):
    ----------------------------------------------------------------------------

    Failed request: C04 DELETE INBOX.Trash

    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: Cannot delete this folder.
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:186)
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:182)
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:96)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:82)
    at com.zimbra.cs.mailclient.imap.ImapConnection.delet e(ImapConnection.java:196)
    at com.zimbra.cs.datasource.RemoteFolder.delete(Remot eFolder.java:74)
    at com.zimbra.cs.datasource.ImapFolderSync.deleteRemo teFolder(ImapFolderSync.java:463)
    at com.zimbra.cs.datasource.ImapFolderSync.checkTrack edFolder(ImapFolderSync.java:448)
    at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (ImapFolderSync.java:123)
    at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:216)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:193)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:152)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:157)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    ----------------------------------------------------------------------------


    Thanks
    Last edited by ctaylor; 12-30-2009 at 09:29 PM.

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