Results 1 to 3 of 3

Thread: Zimbra Desktop 1.04 Tags are not synced

  1. #1
    Join Date
    Feb 2007
    Posts
    17
    Rep Power
    8

    Default Zimbra Desktop 1.04 Tags are not synced

    Hi,

    i have the problem with several Accounts.
    When i do the first time sync of an account to Zimbra Desktop then all objects with tags are not synced. (error reporting is below)
    Then i switch to the webclient, remove the tag from the email and set it back again, then it will be synced. I can also set a new, 2nd tag, then the email and both tags are synced.
    Only when i resync/sync the first time, they didnt get synced.
    Looks like ZD hasn't the tags before it got an email with tags.

    We use Zimbra Enterprise Edition 6.0.7, and ZD 1.04 on Windows and Mac. On both clients the same error, with different accounts.

    Note: the tag is originally in the client called "Wichtig" and not like in the Error-Type ":Wichtig" (with : at the beginning), didnt know if this is normal.


    Product name: Zimbra Desktop
    Product version: 1.0.4
    Build ID: 1833
    Release type: R
    OS Platform: Mac OS X x86_64 10.6.3
    Time of event: 2010-05-27 16:20:24
    Error type: For input string: ":Wichtig"
    Item ID: 26594
    Error summary: message sync failed

    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=3332):
    ----------------------------------------------------------------------------


    removed


    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    java.lang.NumberFormatException: For input string: ":Wichtig"
    at java.lang.NumberFormatException.forInputString(Num berFormatException.java:48)
    at java.lang.Integer.parseInt(Integer.java:449)
    at java.lang.Integer.parseInt(Integer.java:499)
    at com.zimbra.cs.mailbox.Tag.tagsToBitmask(Tag.java:8 2)
    at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(M ailbox.java:4826)
    at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:4728)
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1182)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:992)
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:950)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:431)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:321)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:385)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:385)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:172)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:155)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:184)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:47)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

    ----------------------------------------------------------------------------

    Can you help me?

    Thanks in advance,

    Martin

  2. #2
    Join Date
    Jan 2010
    Posts
    138
    Rep Power
    5

    Default

    I guess you might be using ZCS 6.0.6 because 6.0.7 has not been released yet (it will soon be).

    You have encountered bug 47162 which has been fixed for 6.0.7.

  3. #3
    Join Date
    Feb 2007
    Posts
    17
    Rep Power
    8

    Default

    Hi,


    whoops sorry, we have 6.0.6...

    Ok, thanks for the answer then we will wait for the 6.0.7 :-)

    regards,

    Martin

Similar Threads

  1. Major Issue - 5.0RC2 NE to 5.0GA NE failed
    By DougWare in forum Installation
    Replies: 7
    Last Post: 01-06-2008, 09:56 PM
  2. Replies: 22
    Last Post: 12-02-2007, 05:05 PM
  3. huge log size
    By rmvg in forum Administrators
    Replies: 5
    Last Post: 01-02-2007, 10:39 AM
  4. Fedora Core 3, Clean Install - Not working!
    By pcjackson in forum Installation
    Replies: 17
    Last Post: 03-05-2006, 07:38 PM
  5. Mail logs
    By Rick Baker in forum Installation
    Replies: 8
    Last Post: 01-17-2006, 04:33 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •