Hello,

I have been trying to create a pop account in zimbra, but it always gives me an error .

" User account authentication failed. Please check username and password. "

i have checked and i am entering the correct ids and password ( its working fine with mozilla thunderbird).

Please check and provide me with the solution, as I love zimbra and want to use it. I have been able to create a yahoo account successfully, but not my Pop account.

Below appended is the Zimbra Log from the log file.

---

2010-08-17 08:36:12,468 INFO [btpool0-10] [] datasource - Testing: DataSource: { id=ea4b48c9-710e-4cd6-a522-a5016565cf86, type=pop3, isEnabled=true, name=proonlinesolutions.com, host=mail.proonlinesolutions.com, port=110, connectionType=cleartext, username=manU123, folderId=2 }
2010-08-17 08:36:13,078 DEBUG [btpool0-10] [] pop - S: +OK Welcome to MailEnable POP3 Server
2010-08-17 08:36:13,078 DEBUG [btpool0-10] [] pop - C: CAPA
2010-08-17 08:36:16,343 DEBUG [btpool0-10] [] pop - S: +OK Capability list follows
2010-08-17 08:36:16,343 DEBUG [btpool0-10] [] pop - S: TOP
2010-08-17 08:36:16,343 DEBUG [btpool0-10] [] pop - S: USER
2010-08-17 08:36:16,343 DEBUG [btpool0-10] [] pop - S: UIDL
2010-08-17 08:36:16,343 DEBUG [btpool0-10] [] pop - S: .
2010-08-17 08:36:16,343 DEBUG [btpool0-10] [] pop - C: USER manU123
2010-08-17 08:36:16,671 DEBUG [btpool0-10] [] pop - S: +OK
2010-08-17 08:36:16,671 DEBUG [btpool0-10] [] pop - C: PASS <password>
2010-08-17 08:36:17,015 DEBUG [btpool0-10] [] pop - S: -ERR Unable to log on
2010-08-17 08:36:17,015 WARN [btpool0-10] [] datasource - Test failed: DataSource: { id=ea4b48c9-710e-4cd6-a522-a5016565cf86, type=pop3, isEnabled=true, name=proonlinesolutions.com, host=mail.proonlinesolutions.com, port=110, connectionType=cleartext, username=manU123, folderId=2 }
com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=ea4b48c9-710e-4cd6-a522-a5016565cf86, type=pop3, isEnabled=true, name=proonlinesolutions.com, host=mail.proonlinesolutions.com, port=110, connectionType=cleartext, username=manU123, folderId=2 }
ExceptionId:btpool0-10:1282014377015:87de517297ffdac8
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:142)
at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.ja va:98)
at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:67)
at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(OfflineProvisioning.java:587)
at com.zimbra.cs.account.offline.OfflineProvisioning. createDataSourceAccount(OfflineProvisioning.java:6 85)
at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(OfflineProvisioning.java:475)
at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:58)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:205)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: javax.security.auth.login.LoginException: Unable to log on
at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:138)
... 32 more



Regards
Manohar.