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Thread: [SOLVED] Does ZD 1 or 2 beta4 works with ZCS 6.0.8 when Account type = Zimbra ?

  1. #1
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    Default [SOLVED] Does ZD 1 or 2 beta4 works with ZCS 6.0.8 when Account type = Zimbra ?

    ZD 1.0.4 and ZD 2 beta4 not connects ZCS 6.0.8 on Ubuntu 10.04 with account type = Zimbra.
    POP3 and IMAP works fine.
    ZD tested on Windows XP 32-but and Windows 2003 Server 32-bit with ZCS installed on different hardware servers.
    Maybe ZD not connects to ZCS 6.0.8 at all, but not on Ubuntu 10.04 only.
    And You ?

    Error that appear in ZD2 beta4 on account connection status:

    Debug messages: Not in GZIP format

    Exception:

    com.zimbra.common.service.ServiceException: system failure: TarInputStream
    ExceptionId:sync-mbox-myusername@mydomain.com:1283762319274:d6492cca2e87 6d41
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1053)
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:960)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:433)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:323)
    at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:397)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:376)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:387)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:198)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:182)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:171)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:109)
    at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:90)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:262)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: java.io.IOException: Not in GZIP format
    at java.util.zip.GZIPInputStream.readHeader(Unknown Source)
    at java.util.zip.GZIPInputStream.(Unknown Source)
    at java.util.zip.GZIPInputStream.(Unknown Source)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1015)
    ... 14 more
    Text of error reply from server to ZD 1.0.4 when I try send message to myself:

    Product name: Zimbra Desktop
    Product version: 1.0.4
    Build ID: 1833
    Release type: R
    OS Platform: Windows 2003 x86 5.2
    Time of event: 2010-09-06 12:06:06
    Error type: null
    Item ID: 846
    Error summary: message sync failed

    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    java.lang.NumberFormatException: null
    at java.lang.Long.parseLong(Unknown Source)
    at java.lang.Long.parseLong(Unknown Source)
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1099)
    at com.zimbra.cs.mailbox.InitialSync.syncMessage(Init ialSync.java:1086)
    at com.zimbra.cs.mailbox.DeltaSync.syncMessage(DeltaS ync.java:801)
    at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:152)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:92)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:76)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:188)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:47)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

  2. #2
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    Default

    Debug messages: Not in GZIP format

    Exception:

    com.zimbra.common.service.ServiceException: system failure: TarInputStream
    ExceptionId:sync-mbox-myusername@mydomain.com:1283762319274:d6492cca2e87 6d41
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1053)
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:960)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:433)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:323)
    at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:397)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:376)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:387)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:198)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:182)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:171)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:109)
    at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:90)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:262)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: java.io.IOException: Not in GZIP format
    at java.util.zip.GZIPInputStream.readHeader(Unknown Source)
    at java.util.zip.GZIPInputStream.(Unknown Source)
    at java.util.zip.GZIPInputStream.(Unknown Source)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1015)
    ... 14 more
    This error message usually occurs if attachment downloading is disabled in ZCS. In the ZCS admin UI (https://<server>:7071/zimbraAdmin), this is controlled by the 'Disable attachment viewing from web mail UI' option, which is either inherited through COS configuration (Configuration->Class of Service->(COS name)->Advanced), or specified for an individual account (Addresses->Accounts->(Account name)->Edit->Advanced).

  3. #3
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    Default

    Quote Originally Posted by jflanigan View Post
    This error message usually occurs if attachment downloading is disabled in ZCS. In the ZCS admin UI (https://<server>:7071/zimbraAdmin), this is controlled by the 'Disable attachment viewing from web mail UI' option, which is either inherited through COS configuration (Configuration->Class of Service->(COS name)->Advanced), or specified for an individual account (Addresses->Accounts->(Account name)->Edit->Advanced).
    Very thanks.
    Its really our mistake in COS settings.
    Solved.

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