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Thread: POP 3 account error. Duplicate email

  1. #1
    Join Date
    Oct 2010
    Posts
    1
    Rep Power
    5

    Default POP 3 account error. Duplicate email

    Getting the error below on a pop3 account. Now, everytime it tries to sync, it downloads a duplicate of the previous emails without downloading anything new.

    Failure communicating with remote server. Please try again later.

    Debug message: Invalid end of line character

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Synchronization of POP3 folder failed
    ExceptionId:btpool0-5:1287333555520:74d795155554238c
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.Pop3Sync.importData(Pop3S ync.java:124)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:157)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:49)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: com.zimbra.cs.mailclient.ParseException: Invalid end of line character
    at com.zimbra.cs.mailclient.pop3.ContentInputStream.f illBuffer(ContentInputStream.java:84)
    at com.zimbra.cs.mailclient.pop3.ContentInputStream.r ead(ContentInputStream.java:42)
    at com.zimbra.cs.mailclient.pop3.ContentInputStream.s kipRemaining(ContentInputStream.java:64)
    at com.zimbra.cs.mailclient.pop3.ContentInputStream.c lose(ContentInputStream.java:60)
    at com.zimbra.cs.datasource.Pop3Sync.fetchAndAddMessa ge(Pop3Sync.java:197)
    at com.zimbra.cs.datasource.Pop3Sync.fetchAndDeleteMe ssages(Pop3Sync.java:162)
    at com.zimbra.cs.datasource.Pop3Sync.importData(Pop3S ync.java:118)
    ... 31 more

    If issue persists please post description and debug information here.

  2. #2
    Join Date
    Aug 2008
    Posts
    830
    Rep Power
    8

    Default

    bug opened. we will look into this issue.

    https://bugzilla.zimbra.com/show_bug.cgi?id=52016

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