Results 1 to 2 of 2

Thread: [Zimbra Desktop 2.0][AOL Mail] Folder sync issue

Hybrid View

  1. #1
    Join Date
    Oct 2010
    Posts
    1
    Rep Power
    5

    Default [Zimbra Desktop 2.0][AOL Mail] Folder sync issue

    Hello,

    I recently installed Zimbra Desktop 2.0 (on Windows XP Pro SP3). Having used version 1.0 without any problem, I now encounter the following issue when I try to sync my AOL mail folders:

    Code:
    Failure communicating with remote server. Please try again later.
    
    Debug message: Connection is closed
    
    Exception:
    
    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    ExceptionId:sync-mbox-username@aol.com:1287477711468:4cfa8fb76c2cc896
    Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
        at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:162)
        at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:129)
        at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:94)
        at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:254)
        at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:219)
        at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:430)
        at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:460)
        at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTimer(DataSourceMailbox.java:397)
        at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:262)
        at java.util.TimerThread.mainLoop(Unknown Source)
        at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder 'Trash' failed
    ExceptionId:sync-mbox-username@aol.com:1287477711468:4cfa8fb76c2cc896
    Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
        at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(ImapSync.java:360)
        at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteFolders(ImapSync.java:263)
        at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:230)
        at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:157)
        ... 10 more
    Caused by: java.io.IOException: Connection is closed
        at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:502)
        at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:96)
        at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:112)
        at com.zimbra.cs.mailclient.imap.ImapConnection.status(ImapConnection.java:277)
        at com.zimbra.cs.datasource.imap.RemoteFolder.status(RemoteFolder.java:197)
        at com.zimbra.cs.datasource.imap.ImapFolderSync.createLocalFolder(ImapFolderSync.java:480)
        at com.zimbra.cs.datasource.imap.ImapFolderSync.syncFolder(ImapFolderSync.java:123)
        at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteFolders(ImapSync.java:258)
        ... 12 more
    Server settings:
    Incoming - imap.aol.com / Port - 993 (SSL)
    Outgoing - smtp.aol.com / Port - 587

    How do I solve this issue ?

    Thanks

  2. #2
    Join Date
    Oct 2010
    Posts
    8
    Rep Power
    4

    Default

    I have also same problem. Quite disappoint with this software

Similar Threads

  1. Outlook sync client
    By KevinH in forum Zimbra Connector for Outlook
    Replies: 600
    Last Post: 02-28-2011, 07:56 AM
  2. Zimbra Desktop error on initial sync from server
    By markvp in forum Error Reports
    Replies: 7
    Last Post: 10-19-2010, 02:05 PM
  3. .pst migration issues
    By jimklein in forum Migration
    Replies: 13
    Last Post: 02-16-2009, 12:55 AM
  4. can't you help me
    By iwan siahaan in forum Administrators
    Replies: 6
    Last Post: 12-17-2007, 05:53 PM
  5. Replies: 3
    Last Post: 08-11-2007, 12:40 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •