Hello,

I recently installed Zimbra Desktop 2.0 (on Windows XP Pro SP3). Having used version 1.0 without any problem, I now encounter the following issue when I try to sync my AOL mail folders:

Code:
Failure communicating with remote server. Please try again later.

Debug message: Connection is closed

Exception:

com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:sync-mbox-username@aol.com:1287477711468:4cfa8fb76c2cc896
Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:162)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:129)
    at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:94)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:254)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:219)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:430)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:460)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTimer(DataSourceMailbox.java:397)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:262)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder 'Trash' failed
ExceptionId:sync-mbox-username@aol.com:1287477711468:4cfa8fb76c2cc896
Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(ImapSync.java:360)
    at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteFolders(ImapSync.java:263)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:230)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:157)
    ... 10 more
Caused by: java.io.IOException: Connection is closed
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:502)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:96)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:112)
    at com.zimbra.cs.mailclient.imap.ImapConnection.status(ImapConnection.java:277)
    at com.zimbra.cs.datasource.imap.RemoteFolder.status(RemoteFolder.java:197)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.createLocalFolder(ImapFolderSync.java:480)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncFolder(ImapFolderSync.java:123)
    at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteFolders(ImapSync.java:258)
    ... 12 more
Server settings:
Incoming - imap.aol.com / Port - 993 (SSL)
Outgoing - smtp.aol.com / Port - 587

How do I solve this issue ?

Thanks