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Thread: Failure communicating with remote server. Please try again later.

  1. #1
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    Exclamation Failure communicating with remote server. Please try again later.

    I am running the Java 1.6.0_22
    What is required to fix the error below?
    Thank you.

    %%%%%%%%%%%%%%%%%
    Failure communicating with remote server. Please try again later.

    Debug message: Java heap space

    Exception:

    java.lang.OutOfMemoryError: Java heap space
    at java.util.Arrays.copyOf(Unknown Source)
    at java.io.ByteArrayOutputStream.write(Unknown Source)
    at javax.mail.internet.MimeMessage.writeTo(MimeMessag e.java:1765)
    at javax.mail.internet.MimeMessage.writeTo(MimeMessag e.java:1718)
    at javax.mail.internet.MimeMessage.(MimeMessage.java: 234)
    at com.zimbra.cs.mime.Mime$FixedMimeMessage.(Mime.jav a:90)
    at com.zimbra.cs.mime.ExpandMimeMessage$ForkMimeMessa ge.onModification(ExpandMimeMessage.java:49)
    at com.zimbra.cs.mime.TnefConverter.visitMultipart(Tn efConverter.java:149)
    at com.zimbra.cs.mime.MimeVisitor.accept(MimeVisitor. java:223)
    at com.zimbra.cs.mime.MimeVisitor.accept(MimeVisitor. java:176)
    at com.zimbra.cs.mime.ExpandMimeMessage.expand(Expand MimeMessage.java:86)
    at com.zimbra.cs.mime.ParsedMessage.init(ParsedMessag e.java:286)
    at com.zimbra.cs.mime.ParsedMessage.initialize(Parsed Message.java:229)
    at com.zimbra.cs.mime.ParsedMessage.initialize(Parsed Message.java:223)
    at com.zimbra.cs.mime.ParsedMessage.(ParsedMessage.ja va:178)
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1185)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1027)
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:960)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:433)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:323)
    at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:397)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:376)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:387)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:198)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:182)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:177)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:119)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)

    If issue persists please post description and debug information here.
    %%%%%%%%%%%%%%%%%

  2. #2
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    Hi, take a look at this post:

    http://www.zimbra.com/forums/error-r...ain-later.html

    If you get it working by increasing the max heap size please let us know what heap size you had to use.

  3. #3
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    I have already made the change in file zdesktop.conf, java.arg.4=-Xmx1024m with no success.

  4. #4
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    Which operating system are you running?

  5. #5
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    XPsp3, ZDT2.0, ZCS 6.0-hosted

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