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Thread: Failure Communicating with Remote Server Error

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  1. #1
    Join Date
    Apr 2011
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    Default Failure Communicating with Remote Server Error

    This also spawns an AVG virus alert message with each attempt to sync.





    Debug message: C:\Documents and Settings\Administrator\Local Settings\Application Data\Zimbra\Zimbra Desktop\store\incoming\1303390240328-43.msg (Access is denied)

    Exception:

    com.zimbra.common.service.ServiceException: system failure: InitialSync.syncMessagesAsTgz
    ExceptionId:btpool0-12:1303395181921:5425c199c72a2422
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRe coverableException(SyncExceptionHandler.java:55)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1006)
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:934)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:405)
    at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:244)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:89)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:73)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:178)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:119)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:413)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: com.zimbra.common.service.ServiceException: system failure: storing message 662
    ExceptionId:btpool0-12:1303395181921:5425c199c72a2422
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1193)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1001)
    ... 35 more
    Caused by: java.io.FileNotFoundException: C:\Documents and Settings\Administrator\Local Settings\Application Data\Zimbra\Zimbra Desktop\store\incoming\1303390240328-43.msg (Access is denied)
    at java.io.FileInputStream.open(Native Method)
    at java.io.FileInputStream.(Unknown Source)
    at java.io.FileInputStream.(Unknown Source)
    at com.zimbra.znative.IO.link(IO.java:80)
    at com.zimbra.cs.store.file.FileBlobStore.link(FileBl obStore.java:190)
    at com.zimbra.cs.store.file.FileBlobStore.link(FileBl obStore.java:163)
    at com.zimbra.cs.store.file.FileBlobStore.link(FileBl obStore.java:44)
    at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(M ailbox.java:4657)
    at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:4401)
    at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:4334)
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1181)
    ... 36 more

  2. #2
    Join Date
    Apr 2011
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    Default

    I'm now dead in the water. I can receive messages, but I can't send them.

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