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Thread: How can you get a "network error" accessing the local folders?

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    Default How can you get a "network error" accessing the local folders?

    I have a user (using v2.0 of the desktop on a Win7 machine) who has been migrating a bunch of old email to the local folders. Sometime last week, he is not sure when, he lost access to the mail that had already been moved over. He can move more mail to the local folders, he just can't access what is there. Whenever he tries he gets a "network service error". The two attachments show what he is seeing. The below is the info I pulled from the local Zimbra log that I believe corresponds to the error.

    Anyone have any idea what is going on? How does one get a "network error" accessing local folders Although I suspect it is more of a generic error code. If I had to take a guess I believe the index has potentially been corrupted somehow. I was able to dig into the file structure (User/AppData/Local/Zimbra....) and verify the .msg files themselves still seem to be there so I don't think any data was lost, just the index/metadata. Any way to force a rebuild?

    Any hints/clues/suggestions are appreciated....



    2011-04-22 13:21:59,392 WARN [btpool0-1] [mid=1;] misc - system failure: fetching search metadata
    com.zimbra.common.service.ServiceException: system failure: fetching search metadata
    ExceptionId:btpool0-1:1303492919392:4cef8b9293d66433
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.db.DbSearch.searchInternal(DbSearch. java:759)
    at com.zimbra.cs.db.DbSearch.search(DbSearch.java:572 )
    at com.zimbra.cs.index.DBQueryOperation.noLuceneGetNe xtChunk(DBQueryOperation.java:850)
    at com.zimbra.cs.index.DBQueryOperation.getNextChunk( DBQueryOperation.java:1101)
    at com.zimbra.cs.index.DBQueryOperation.peekNext(DBQu eryOperation.java:625)
    at com.zimbra.cs.index.QueryOperation.hasNext(QueryOp eration.java:159)
    at com.zimbra.cs.index.ItemPreloadingGrouper.bufferHi ts(ItemPreloadingGrouper.java:51)
    at com.zimbra.cs.index.BufferingResultsGrouper.hasNex t(BufferingResultsGrouper.java:60)
    at com.zimbra.cs.index.ConvQueryResults.internalGetNe xtHit(ConvQueryResults.java:55)
    at com.zimbra.cs.index.ConvQueryResults.bufferNextHit (ConvQueryResults.java:112)
    at com.zimbra.cs.index.ConvQueryResults.peekNext(Conv QueryResults.java:118)
    at com.zimbra.cs.index.ZimbraQueryResultsImpl.hasNext (ZimbraQueryResultsImpl.java:70)
    at com.zimbra.cs.index.ItemPreloadingGrouper.bufferHi ts(ItemPreloadingGrouper.java:51)
    at com.zimbra.cs.index.BufferingResultsGrouper.hasNex t(BufferingResultsGrouper.java:60)
    at com.zimbra.cs.index.HitIdGrouper.bufferHits(HitIdG rouper.java:63)
    at com.zimbra.cs.index.BufferingResultsGrouper.peekNe xt(BufferingResultsGrouper.java:69)
    at com.zimbra.cs.index.FilteredQueryResults.peekNext( FilteredQueryResults.java:132)
    at com.zimbra.cs.index.FilteredQueryResults.hasNext(F ilteredQueryResults.java:102)
    at com.zimbra.cs.index.ResultsPager.hasNext(ResultsPa ger.java:151)
    at com.zimbra.cs.service.mail.Search.putHits(Search.j ava:200)
    at com.zimbra.cs.service.mail.Search.handle(Search.ja va:127)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:413)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: java.sql.SQLException: [SQLITE_ERROR] SQL error or missing database (too many SQL variables)
    at org.sqlite.DB.newSQLException(DB.java:374)
    at org.sqlite.DB.newSQLException(DB.java:378)
    at org.sqlite.DB.throwex(DB.java:365)
    at org.sqlite.NativeDB.prepare(Native Method)
    at org.sqlite.DB.prepare(DB.java:123)
    at org.sqlite.PrepStmt.<init>(PrepStmt.java:44)
    at org.sqlite.Conn.prepareStatement(Conn.java:403)
    at org.sqlite.Conn.prepareStatement(Conn.java:398)
    at org.sqlite.Conn.prepareStatement(Conn.java:382)
    at com.zimbra.cs.db.RetryConnection$1.execute(RetryCo nnection.java:23)
    at com.zimbra.cs.db.AbstractRetry.doRetry(AbstractRet ry.java:44)
    at com.zimbra.cs.db.RetryConnection.prepareStatement( RetryConnection.java:27)
    at org.apache.commons.dbcp.DelegatingConnection.prepa reStatement(DelegatingConnection.java:248)
    at org.apache.commons.dbcp.PoolingDataSource$PoolGuar dConnectionWrapper.prepareStatement(PoolingDataSou rce.java:302)
    at com.zimbra.cs.db.DbPool$Connection.prepareStatemen t(DbPool.java:105)
    at com.zimbra.cs.db.DbSearch.searchInternal(DbSearch. java:710)
    ... 47 more
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