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Thread: Error on print email located on sharing folders - ZDC 7.0.1

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  1. #1
    Join Date
    Jul 2009
    Posts
    5
    Rep Power
    6

    Default Error on print email located on sharing folders - ZDC 7.0.1

    Hello people
    When I try to print a message located on a sharing folder this popup
    appears:

    HTTP ERROR 500
    Problem accessing /zimbra/h/printmessage. Reason:

    no valid authtoken present

    Caused by:

    com.zimbra.common.soap.SoapFaultException: no valid authtoken present
    ExceptionId:com.zimbra.common.service.ServiceExcep tion: no valid authtoken present
    ExceptionId:btpool0-6://MYSERVERNAME/service/soap/GetMsgRequest/GetMsgRequest:1306332714730:85615aab3e951461:SoapE ngine274
    Code:service.AUTH_REQUIRED
    at com.zimbra.common.service.ServiceException.AUTH_RE QUIRED(ServiceException.java:292)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:342)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:155)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:413)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

    Code:service.AUTH_REQUIRED
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:344)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:303)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:260)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:397)
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:561)
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:555)
    at com.zimbra.cs.zclient.ZMailbox.getMessage(ZMailbox .java:2089)
    at com.zimbra.cs.taglib.tag.msg.GetMessageTag.doTag(G etMessageTag.java:74)
    at org.apache.jsp.h.printmessage._jspService(Unknown Source)
    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389)
    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486)
    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:239)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:929)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:549)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

    Powered by Jetty://

    ---
    My server is Zimbra Opensource Edition Rel 6.0.10 on CentOS 5.5

    Thanks at all.
    Luciano

  2. #2
    Join Date
    Jul 2009
    Posts
    5
    Rep Power
    6

    Default Print errors in ZDC 7.0.1

    Hi
    me again.
    This problem occours on ZCS 6.0.7 ( opensource edition ) on another server/client too. ZDC is 1.0.4, 2.0.1 and 7.0.1.
    There is a solution? Is a filesystem perms problem on the server?

    Thanks

    Luciano.

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