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Thread: Zimbra file upload timeout

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  1. #1
    Join Date
    Jun 2011
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    Question Zimbra file upload timeout

    Hi,
    I have Zimbra Version 7.1.0_GA_3140 instaled on Ubuntu 10.04.2
    Virtual machine is running on Vmware ESXI 4.1 and has 3 Gb of Ram and 2 Cpu-s .
    Everything works perfect except file upload.
    When i try to upload file that is 10 kb , it works , no problem . But if i try to upload a 500 kb file it waits for a long time and nothing happens.
    Same thing is when i create new text document in zimbra and paste lot of text inside. When i try to save it it waits forever . If i just type few words file is saved , no problem.

    I found error in mailbox.log and here it is :

    2011-06-01 09:57:38,928 INFO [btpool0-14://mail.mydomain.com/service/upload?lbfums=] [name=john.doe@mydomain;mid=7;ip=192.168.xx.xx;ua=M ozilla/5.0 (Windows NT 6.1;; WOW64;; rv:2.0.1) Gecko/20100101 Firefox/4.0.1;] FileUploadServlet - File upload failed
    org.apache.commons.fileupload.FileUploadBase$IOFil eUploadException: Processing of multipart/form-data request failed. null
    at org.apache.commons.fileupload.FileUploadBase.parse Request(FileUploadBase.java:367)
    at org.apache.commons.fileupload.servlet.ServletFileU pload.parseRequest(ServletFileUpload.java:126)
    at com.zimbra.cs.service.FileUploadServlet.handleMult ipartUpload(FileUploadServlet.java:452)
    at com.zimbra.cs.service.FileUploadServlet.doPost(Fil eUploadServlet.java:434)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: org.mortbay.jetty.EofException
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:319)
    at org.mortbay.jetty.HttpParser$Input.blockForContent (HttpParser.java:1176)
    at org.mortbay.jetty.HttpParser$Input.read(HttpParser .java:1122)
    at org.apache.commons.fileupload.MultipartStream$Item InputStream.makeAvailable(MultipartStream.java:977 )
    at org.apache.commons.fileupload.MultipartStream$Item InputStream.read(MultipartStream.java:887)
    at java.io.InputStream.read(InputStream.java:85)
    at org.apache.commons.fileupload.util.Streams.copy(St reams.java:94)
    at org.apache.commons.fileupload.util.Streams.copy(St reams.java:64)
    at org.apache.commons.fileupload.FileUploadBase.parse Request(FileUploadBase.java:362)
    ... 33 more
    Caused by: org.mortbay.jetty.EofException
    at org.mortbay.jetty.security.SslHttpChannelEndPoint. unwrap(SslHttpChannelEndPoint.java:592)
    at org.mortbay.jetty.security.SslHttpChannelEndPoint. fill(SslHttpChannelEndPoint.java:277)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:290)

    I cant figure out this myself so any help would be apprechiated

  2. #2
    Join Date
    Jun 2011
    Posts
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    Rep Power
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    Default

    I had a similar problem, same exception as you have... The difference was that the error was somewhat more random than yours.

    However, after some investigation I noticed that it's was my reverse-proxy that was the origin of the problem (I'm running Apache mod_proxy as a front-end SSL proxy).

    The problem was resolved by setting SetEnv proxy-sendcl 1.

  3. #3
    Join Date
    Jun 2011
    Posts
    1
    Rep Power
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    Smile problem solved

    Belive or not it was not zimbra making problem. It was my network port. It was working but not normally, but it was hard to figure out. When i changed port , Zimbra started working.
    Thanx for reply

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