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Thread: Couldn't access Zimbra Desktop server. If issue persists after reinstall

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  1. #1
    Join Date
    Jun 2011
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    Default Couldn't access Zimbra Desktop server. If issue persists after reinstall

    When I call zimbra desktop, it take so long and give this error

    Couldn't access Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to Zimbra Desktop - Zimbra :: Forums.

    I have attached the log files.

    OS : Ubuntu 11.04
    Zimbra version : 1.4

    Can someone help on this please??
    Attached Files Attached Files

  2. #2
    Join Date
    Aug 2011
    Rep Power


    Same/Similar problem here.

    OS: XP SP3
    ZD: 7.0.1

    Just installed ZD 7.0.1; immediately after install ZD launched without issue. It did not bring in accounts from old version of ZD, which was still installed. I recreated the accounts in new version, they synchronized and all was well in that respect.

    After shutting down ZD overnight, it will not launch. Desktop shortcut startin:
    C:\WINDOWS\system32\cscript.exe "C:\Program Files\Zimbra\Zimbra Desktop\win32\zdrun.vbs"
    Window flickers in background, then nothing else occurs.

    If launched manually, zdrun.vbs errors out at line 230:
    Set oReg=GetObject("winmgmts:{impersonationLevel=impersonate}!\\.\root\default:StdRegProv")
    with the error:
    The remote server machine does not exist or is unavailable: 'GetObject'
    with code:

    If zdclient.exe is launched manually, the window opens with timer circle, runs a long time then errors out as posted by panduka.

    I never had this issue with any of the Yahoo! versions; only after installing the VMware version. That is not said to make any statement against VMware version, only to specify in case there are significant differences in the code. I think there's some other issue at hand, though, as we're on very different versions with what appears to be the same basic problem.

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