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Thread: Failure communicating with remote server. Please try again later.

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  1. #1
    Join Date
    Sep 2011
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    Default Failure communicating with remote server. Please try again later.

    Installed Zimbra Desktop 7.1.1 (build 10917) on Windows Vista, set up and validated account for Yahoo Mail, and tried a Send/Receive. It creates all of my mail folders, then starts to download mail items to the first folder, the inbox. But it always dies at 60 messages, 15.4 MB. I tried again, I reset the account and tried again, but it always dies at the same point. Even tried to move the 60th, 61st, etc. messages from that folder in Yahoo Mail (in case they were at fault), but Zimbra still stops syncing.

    Anyway, the error says to post the following here if I can't get it to work, so here goes ...

    Failure communicating with remote server. Please try again later.

    Debug message: Connection is closed


    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.datasource.imap.ImapSync.importData(
    at com.zimbra.cs.datasource.imap.ImapSync.importData(
    at com.zimbra.cs.offline.OfflineImport.importData(Off
    at com.zimbra.cs.offline.YMailImport.importData(YMail
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(
    at com.zimbra.cs.mailbox.SyncMailbox$
    at java.util.TimerThread.mainLoop(Unknown Source)
    at Source)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Stuff' failed
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (
    at com.zimbra.cs.datasource.imap.ImapSync.importData(
    ... 11 more
    Caused by: Connection is closed
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(
    at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(
    at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(
    ... 13 more
    Last edited by emerymisc; 09-25-2011 at 05:01 AM.

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