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Thread: IO_Error Pushchanges.sync

  1. #1
    Join Date
    Nov 2011
    Posts
    4
    Rep Power
    3

    Default IO_Error Pushchanges.sync

    I see someone else posted this error back in October with no responses:

    Product name: Zimbra Desktop
    Product version: 7.1.2
    Build ID: 10978
    Release type: GA
    OS Platform: Mac OS X i386 10.6.8
    Time of event: 2011-11-21 11:04:42
    Error type: zclient.IO_ERROR
    Item ID: 1
    Error summary: Sync failed due to IOException for the following items
    Items will be retried on next sync
    Item Id: 1073741942 Message: PushChanges.sync


    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.common.zclient.ZClientException: The server core.stratfor.com failed to respond
    ExceptionId:sync-mbox-user@domain:1321895082594:852eb3b47d6ef7b4
    Code:zclient.IO_ERROR
    at com.zimbra.common.zclient.ZClientException.IO_ERRO R(ZClientException.java:45)
    at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStre am(ZMailbox.java:1906)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:468)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:1212)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:303)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:193)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:168)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:121)
    at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:102)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
    Caused by: org.apache.commons.httpclient.NoHttpResponseExcept ion: The server xxxmailserverinfoxx failed to respond
    at org.apache.commons.httpclient.HttpMethodBase.readS tatusLine(HttpMethodBase.java:1976)
    at org.apache.commons.httpclient.HttpMethodBase.readR esponse(HttpMethodBase.java:1735)
    at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:1098)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:398)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
    at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:55)
    at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:41)
    at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStre am(ZMailbox.java:1896)
    ... 10 more


    Is it possible to have a developer look at this and give me an idea as to what may be causing this?

    Thank you

    Doug

  2. #2
    Join Date
    Nov 2011
    Posts
    4
    Rep Power
    3

    Default Add more to this

    Here's the error that the user reported to me today:

    Subject: zdesktop error report (2011-12-06 13:43:06): zclient.IO_ERROR

    Product name: Zimbra Desktop
    Product version: 7.1.2
    Build ID: 10978
    Release type: GA
    OS Platform: Mac OS X i386 10.6.8
    Time of event: 2011-12-06 13:43:06
    Error type: zclient.IO_ERROR
    Item ID: 1
    Error summary: Sync failed due to IOException for the following items
    Items will be retried on next sync
    Item Id: 28514 Message: PushChanges.sync


    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.common.zclient.ZClientException: The server server.com failed to respond
    ExceptionId:sync-mbox-user@server.com:1323200586983:59e4a9424315712d
    Code:zclient.IO_ERROR
    at com.zimbra.common.zclient.ZClientException.IO_ERRO R(ZClientException.java:45)
    at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStre am(ZMailbox.java:1906)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:468)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:1212)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:303)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:193)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:168)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:121)
    at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:102)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
    Caused by: org.apache.commons.httpclient.NoHttpResponseExcept ion: The server core.stratfor.com failed to respond
    at org.apache.commons.httpclient.HttpMethodBase.readS tatusLine(HttpMethodBase.java:1976)
    at org.apache.commons.httpclient.HttpMethodBase.readR esponse(HttpMethodBase.java:1735)
    at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:1098)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:398)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
    at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:55)
    at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:41)
    at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStre am(ZMailbox.java:1896)
    ... 10 more

  3. #3
    Join Date
    Feb 2009
    Location
    Singapore
    Posts
    503
    Rep Power
    7

    Default

    I also encounter this error. Any advise what could be the possible cause and solution???

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