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Thread: ZD 7.1.2 build 10978 Service.failure error

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    Join Date
    Apr 2011
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    Default ZD 7.1.2 build 10978 Service.failure error

    Hi, I'm using ZD 7.1.2. I'm trying to get all my email synced with my Gmail account, which I use for retrieving mail for
    various domain based accounts. I have a large sent folder in my ZD and the only way I could get it to talk to Gmail was move it to
    the Inbox. I was getting many emails to show up in my Inbox folder in Gmail, however, still getting tons of errors
    related to this service failure. Not sure if this is a bug or some other issue. Thanks for any help!

    Edit: How do i disable these error reports from building up in ZD under The Error Reports? It keeps creating them - over 20,000 of them now. Each one is 5KB.


    Code:
    Product name:    Zimbra Desktop
    Product version: 7.1.2
    Build ID:        10978
    Release type:    GA
    OS Platform:     Windows 7 x86 6.1
    Time of event:   2011-12-16 03:20:48
    Error type:      service.FAILURE
    Item ID:         2
    Error summary:   Synchronization of folder '/Inbox' disabled due to maximum number of per-item errors exceeded
    
    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=0):
    ----------------------------------------------------------------------------
    
    
    
    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------
    
    com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox' disabled due to maximum number of per-item errors exceeded
    ExceptionId:btpool0-11:1324023648210:89f117d95562df2a
    Code:service.FAILURE
            at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
            at com.zimbra.cs.datasource.imap.ImapFolderSync.incrementTotalErrors(ImapFolderSync.java:1174)
            at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessageFailed(ImapFolderSync.java:1148)
            at com.zimbra.cs.datasource.imap.ImapFolderSync.appendMsgs(ImapFolderSync.java:596)
            at com.zimbra.cs.datasource.imap.ImapFolderSync.finishSync(ImapFolderSync.java:434)
            at com.zimbra.cs.datasource.imap.ImapSync.finishSync(ImapSync.java:363)
            at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:236)
            at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:163)
            at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:135)
            at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:100)
            at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:312)
            at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:276)
            at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:442)
            at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:480)
            at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:55)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:326)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    
    ----------------------------------------------------------------------------
    Last edited by fxtrader1; 12-16-2011 at 07:21 AM.

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