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Thread: Help! Gmail Error Reports Gone Wild!

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  1. #1
    Join Date
    May 2011
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    Default Help! Gmail Error Reports Gone Wild!

    Please see the attached Error Report screen shot in my gmail account.

    There are thousands of error reports in here. Hundreds more seem to accumulate every day.

    Is this because of gmail's "Important" folder?

    Just now I tried creating a folder named "Important" in this ZD gmail account, but it doesn't seem to sync or stop the errors.

    How can I get rid of this problem?!

    *** Will these errors cause any loss of data or mail? ***

    Thanks for any help!

    A sample error report is below.

    Product name: Zimbra Desktop
    Product version: 7.1.2
    Build ID: 10978
    Release type: GA
    OS Platform: Windows XP x86 5.1
    Time of event: 2011-12-19 11:25:20
    Error type: DELETE failed: Internal folder cannot be deleted. (Failure)
    Item ID: 1022
    Error summary: Synchronization of folder '[Gmail]/Important' disabled due to error: Unable to delete remote folder

    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=44):
    ----------------------------------------------------------------------------

    Failed request: C18 DELETE [Gmail]/Important

    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: Internal folder cannot be deleted. (Failure)
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:210)
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:206)
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:126)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:112)
    at com.zimbra.cs.mailclient.imap.ImapConnection.delet e(ImapConnection.java:217)
    at com.zimbra.cs.datasource.imap.RemoteFolder.delete( RemoteFolder.java:63)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.delet eRemoteFolder(ImapFolderSync.java:495)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.check TrackedFolder(ImapFolderSync.java:475)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncF older(ImapFolderSync.java:125)
    at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteF olders(ImapSync.java:261)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:228)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
    at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:53)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:442)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:480)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:409)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)

    ----------------------------------------------------------------------------

  2. #2
    Join Date
    May 2011
    Posts
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    Default

    Strange... I had an attachment on the original post. What happened to it?

  3. #3
    Join Date
    May 2011
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    Default

    Here is the attachment again. Looking below it says it is attached. We'll see.

    OK... looks like it worked this time.

    Now how do I get rid of the Error Reports?!
    Attached Images Attached Images

  4. #4
    Join Date
    May 2010
    Posts
    272
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    Default

    delete em they are like regular mail its an system folder like trash or inbox

  5. #5
    Join Date
    May 2011
    Posts
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    Default

    Thanks. Yes, I can delete the error messages, but the Error Reports folder cannot be deleted and it soon fills with thousands of more of these error reports.

    What's going on?

    BTW: It takes a lot of work to delete thousands of messages. ZD chokes after a few hundred and you have to keep reselecting and deleting over and over again.

    Did I mention that ZD switches focus to another folder between passes while deleting and it caused me to delete my most important e-mail to Trash? I am in the process of trying to rescue it now before it is totally gone. ATM I am stuck on "Server is slow, do you want to cancel operation."

    UGGGGGG!
    Last edited by Ryan1; 12-21-2011 at 09:33 AM.

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