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Thread: Unable to communicate with a remote server. Please try again later.

  1. #1
    Join Date
    Nov 2010
    Posts
    17
    Rep Power
    4

    Default Unable to communicate with a remote server. Please try again later.

    Trouble with my account only...

    [zimbra@zimbra ~]$ zmcontrol -v

    Release 6.0.10_GA_2692.RHEL5_20101215171125 CentOS5 FOSS edition.

    no valid authtoken present Exception:

    com.zimbra.common.soap.SoapFaultException: no valid authtoken present
    ExceptionId:com.zimbra.common.service.ServiceExcep tion: no valid authtoken present
    ExceptionId:btpool0-17984://mail.msl.ua/service/soap/SyncRequest:1325834016327:31e4c33e44efaade:SoapEng ine274
    Code:service.AUTH_REQUIRED
    at com.zimbra.common.service.ServiceException.AUTH_RE QUIRED(ServiceException.java:292)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:342)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:155)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:413)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

    Code:service.AUTH_REQUIRED
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:354)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:313)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:260)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:407)
    at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:393)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMa ilbox.java:677)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMa ilbox.java:639)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMa ilbox.java:634)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMa ilbox.java:627)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMa ilbox.java:623)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMa ilbox.java:619)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMa ilbox.java:615)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:171)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:166)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:187)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:121)
    at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:102)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)



    And when I`m trying to synchronize

    service.FAILURE: system failure: mailbox not found for account d9f1f933-cfd0-48c3-8bb1-3defdd1a92a7
    Отобразить сведения об ошибке
    com.zimbra.common.soap.SoapFaultException: system failure: mailbox not found for account d9f1f933-cfd0-48c3-8bb1-3defdd1a92a7 ExceptionId:com.zimbra.common.service.ServiceExcep tion: system failure: mailbox not found for account d9f1f933-cfd0-48c3-8bb1-3defdd1a92a7 ExceptionId:btpool0-12:1325834889030:06ca12f90534314e Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248) at com.zimbra.cs.service.admin.ReIndex.handle(ReIndex .java:100) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Code:service.FAILURE at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88) at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:354) at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:313) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:260) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164) at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:407) at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:370) at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:358) at com.

    Web-interface is working fine, another account is working with ZD

  2. #2
    Join Date
    Nov 2010
    Posts
    17
    Rep Power
    4

    Default

    It happens when I use e-mail address for Account Name...
    When I use "Victor Zhuravlyov" everything works fine
    But what is that?

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