Results 1 to 2 of 2

Thread: Connection is Closed - Folder Sync Failed

Hybrid View

  1. #1
    Join Date
    Jul 2012
    Posts
    2
    Rep Power
    3

    Default Connection is Closed - Folder Sync Failed

    Failure communicating with remote server. Please try again later.

    Debug message: Connection is closed

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    ExceptionId:sync-mbox-larry@atlanticparanormal.org:1343674770083:c05642c ebeb6e005
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:440)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:479)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:407)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:255)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox' failed
    ExceptionId:sync-mbox-larry@atlanticparanormal.org:1343674770083:c05642c ebeb6e005
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:384)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:325)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:235)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
    ... 10 more
    Caused by: java.io.IOException: Connection is closed
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:502)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:95)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:111)
    at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(ImapConnection.java:209)
    at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(ImapConnection.java:196)
    at com.zimbra.cs.datasource.imap.RemoteFolder.select( RemoteFolder.java:198)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:269)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:322)
    ... 12 more

  2. #2
    Join Date
    Jul 2012
    Posts
    2
    Rep Power
    3

    Default

    Any suggestions on how to fix this. I have deleted the account and recreated the account several times and the issue still persists. It appears to be an issue with Zimbra, as I have this email account setup in Outlook and it's working fine. I can also login to webmail just fine as well. I'm trying to get it up in Zimbra as an IMAP account.

    Is there a limit on the number of IMAP accounts that you can have setup in Zimbra perhaps?

    Please provide me with a resolution or some troubleshooting steps so that I can get this issue resolved as soon as possible.


    Thank you,
    Larry

Similar Threads

  1. Replies: 4
    Last Post: 01-27-2012, 08:59 AM
  2. imap connection closed
    By demchenko in forum Administrators
    Replies: 6
    Last Post: 10-05-2011, 07:29 AM
  3. connection is closed
    By bipbip293 in forum Error Reports
    Replies: 0
    Last Post: 08-30-2011, 08:35 AM
  4. Debug message: Connection is closed
    By soesmy in forum Error Reports
    Replies: 1
    Last Post: 05-14-2009, 03:44 PM
  5. Connection is closed
    By godric_gt in forum Error Reports
    Replies: 3
    Last Post: 04-29-2009, 11:59 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •