Error message: Prism has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: zdclient.exe
Application Version: 1.9.2.4262
Application Timestamp: 4e60f2c9
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: c06d007e
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789