Strange. Since the purchase by VMWare I have been unable to get hold of my sales rep.

Granted they could have been fired... or downsized... or something.

I only want to upgrade my Enterprise Server from 25 users to 50.

Phone calls go unreturned, 800 number is answered by a machine, and nobody writes back to emails either.

It seems like they don't want my money.

What's going on?