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Thread: Partnership Standards

  1. #1
    Join Date
    Oct 2010
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    Default Partnership Standards

    Hi,

    We have been using Zimbra for two years using one of Zimbra recommended hosting Partners in the UK. However, we are now having serious problems with them.

    I have tried looking through the Zimbra website - but does Zimbra have certain standards to which their recommended partners must meet?

    I am thinking not just technical requirements but also customer service level and general treatment of customers etc?

    Thanks,

    James

  2. #2
    Join Date
    Sep 2009
    Location
    Aarhus, Denmark
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    6

    Default

    Sorry to hear about your problems. You always have to carefully select your service provider - especially with critical applications as e-mail. This is not Zimbra-specific, but is the case for every solution (also Hosted Exchange fx).

    Which problems are you facing? You are welcome to send me a PM as well.

    - Michael

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