Hello,

I installed Zimbra desktop client on Windows XP and configured it for my IMAP mail account. The program opens just fine but never gets my mail. I get this in the error logs:

2008-03-19 22:44:03,782 INFO [sync-timer-jp@joshuapickering.com] [] datasource - Importing data.
2008-03-19 22:44:04,532 ERROR [sync-timer-jp@joshuapickering.com] [] offline - sync failure: Joshua Pickering
com.zimbra.common.service.ServiceException: system failure: A4 NO Mailbox does not exist, or must be subscribed to.
ExceptionId:musicbox:sync-timer-jp@joshuapickering.com:1205991844532:2c5aa099ff7c5 1ea
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:217)
at com.zimbra.cs.datasource.ImapImport.importData(Ima pImport.java:362)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:148)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:256)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:294)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:236)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:85)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: javax.mail.MessagingException: A4 NO Mailbox does not exist, or must be subscribed to.;
nested exception is:
com.sun.mail.iap.CommandFailedException: A4 NO Mailbox does not exist, or must be subscribed to.
at com.sun.mail.imap.IMAPFolder.getUIDValidity(IMAPFo lder.java:1730)
at com.zimbra.cs.datasource.ImapImport.importData(Ima pImport.java:180)
... 7 more
Caused by: com.sun.mail.iap.CommandFailedException: A4 NO Mailbox does not exist, or must be subscribed to.
at com.sun.mail.iap.Protocol.handleResult(Protocol.ja va:328)
at com.sun.mail.imap.protocol.IMAPProtocol.status(IMA PProtocol.java:727)
at com.sun.mail.imap.IMAPFolder.getUIDValidity(IMAPFo lder.java:1722)
... 8 more


Sending email from Zimbra desktop works, so it's communicating with my server OK.

How to fix?

Thanks,
JP