I just installed Zimbra Desktop to give it a try, but I can't get Zimbra to import my Outlook data file. I use Outlook 2002 and if my brief look is correct, Zimbra doesn't work with a .csv files from 2002? That doesn't make sense to me. Isn't a CSV file a generic format? I haven't upgrade to Outlook 2003 or later because I have been looking for an alternative. Zimbra looks pretty interesting, however if it can't make the transition VERY easy, why would I change.
And for want it's worth, (about as much as you paid) this is a fundamental marketing mistake I've seen many Outlook replacements make...the transition of all Outlook data to the new software must be painless for non-technical people! As an example, why wouldn't the new software have every contact field available in Outlook? If I have the data I want to keep the data! And there should be conduits for coverting data from every major alternative to Zimbra!