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Thread: Soap Error

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  1. #1
    Join Date
    Mar 2007
    Chicago, IL
    Rep Power

    Default Soap Error

    I have a user that is now experiencing an error with his External IMAP account.

    A network service error has occurred. msg: system failure: FETCH failed
    code: service.FAILURE
    method: ImportDataRequest
    detail: soap:Receiver
    trace: btpool0-4111:1208338699393:93ae803fb1eb819a

    External account is up and accessible via alternative method, and email service does not seem to be otherwise interrupted. Any ideas as to what this error is referring to?

  2. #2
    Join Date
    Oct 2005
    Thatcher, AZ
    Rep Power


    Hey Thomas,
    Can you get the mailbox.log file for us?


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