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Thread: Exchange/Imap errors

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  1. #1
    Join Date
    May 2008
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    Default Exchange/Imap errors

    Trying to connect to exchange server via IMAP. I can see the existing folder structure created, but unable to access/see emails.

    Error seen when tailing mailbox.log:

    2008-05-03 12:05:07,843 ERROR [sync-timer-email@email.com] [] offline - sync failure: mailboxname
    com.zimbra.common.service.ServiceException: system failure: A133 NO Access denied.
    ExceptionId:sync-timer-email@email.com:1209830707734:0a6395926343bfa1
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.ImapImport.importData(Ima pImport.java:411)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:152)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:255)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:293)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:235)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: javax.mail.MessagingException: A133 NO Access denied.;
    nested exception is:
    com.sun.mail.iap.CommandFailedException: A133 NO Access denied.
    at com.sun.mail.imap.IMAPFolder.getUIDValidity(IMAPFo lder.java:1730)
    at com.zimbra.cs.datasource.ImapImport.importData(Ima pImport.java:371)
    ... 7 more
    Caused by: com.sun.mail.iap.CommandFailedException: A133 NO Access denied.
    at com.sun.mail.iap.Protocol.handleResult(Protocol.ja va:328)
    at com.sun.mail.imap.protocol.IMAPProtocol.status(IMA PProtocol.java:727)
    at com.sun.mail.imap.IMAPFolder.getUIDValidity(IMAPFo lder.java:1722)
    ... 8 more




    Note: Using the same information to access exchange via IMAP using thunderbird without an issue.

  2. #2
    Join Date
    Jan 2007
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    Default

    hi please enable imap debug trace like this:

    1) edit <install>/conf/localconfig.xml
    2) set the key javamail_imap_debug to true
    3) restart zdesktop backend as described in zdesktop wiki page.
    4) the IMAP trace will go into <install>/log/zdesktop.out

  3. #3
    Join Date
    May 2008
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    Default

    I followed the steps, but I don't see any significant logs.

    Example in log...

    ***

    * STATUS Notes (UIDNEXT 1 UIDVALIDITY 251)
    A79 OK STATUS completed.
    A80 STATUS INBOX (UIDVALIDITY UIDNEXT)
    * STATUS INBOX (UIDNEXT 11138 UIDVALIDITY 188)
    A80 OK STATUS completed.
    A81 STATUS Tasks (UIDVALIDITY UIDNEXT)
    * STATUS Tasks (UIDNEXT 1 UIDVALIDITY 253)
    A81 OK STATUS completed.
    A82 STATUS Sent (UIDVALIDITY UIDNEXT)
    * STATUS Sent (UIDNEXT 1932 UIDVALIDITY 252)
    A82 OK STATUS completed.
    A83 LIST "" Tasks
    * LIST (\HasNoChildren) "/" Tasks
    A83 OK LIST completed.
    A84 LIST "" Notes
    * LIST (\HasNoChildren) "/" Notes
    A84 OK LIST completed.
    A85 LIST "" ""
    * LIST (\Noselect) "/" ""
    A85 OK LIST completed.
    A86 LIST "" "Deleted Items"
    * LIST (\HasNoChildren) "/" "Deleted Items"
    A86 OK LIST completed.
    A87 LIST "" Journal
    * LIST (\HasNoChildren) "/" Journal
    A87 OK LIST completed.
    A88 LIST "" "Public Folders/Management"
    * LIST (\HasChildren) "/" "Public Folders/Management"
    A88 OK LIST completed.
    A89 LIST "" "Public Folders/Management/Sales"
    * LIST (\HasChildren) "/" "Public Folders/Management/Sales"
    A89 OK LIST completed.
    A90 LIST "" "Public Folders/Management/Sales/Proposals"
    * LIST (\HasNoChildren) "/" "Public Folders/Management/Sales/Proposals"
    A90 OK LIST completed.
    A91 LIST "" "Public Folders/Management/Sales/Event Registration"
    * LIST (\HasNoChildren) "/" "Public Folders/Management/Sales/Event Registration"
    A91 OK LIST completed.
    A92 LIST "" "Public Folders/Management/Documents"
    * LIST (\HasNoChildren) "/" "Public Folders/Management/Documents"
    A92 OK LIST completed.
    A93 CREATE "Public Folders/Management/Accounting"
    A93 NO An object by the same name was found.
    A94 STATUS "Public Folders/Management/Accounting" (UIDVALIDITY)
    A94 NO Access denied.
    A95 LOGOUT
    * BYE Microsoft Exchange Server 2003 IMAP4rev1 server version 6.5.7638.1 signing off.
    A95 OK LOGOUT completed.
    DEBUG: IMAPStore connection dead
    DEBUG: IMAPStore cleanup, force false
    DEBUG: IMAPStore cleanup done


    ***

    I see the folders created in the zdesktop folders pane that reflect the ones I have on the exchange server. However, I still cannot access emails.

    Also, nothing showing in zdesktop.err

    Let me know if I can try something else.

  4. #4
    Join Date
    Jun 2008
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    Default

    I'm also seeing this same error. I can access IMAP on my exchange 2007 mail server from outlook and thunderbird, but not from zimbra. The error within zimbra says: Error: No connection could be made because the target machine actively refused it. Any help would be greatly appreciated. This had worked until we upgraded our exchange server to 2007 from 2003.

    Error: No connection could be made because the target machine actively refused it.

  5. #5
    Join Date
    Jun 2008
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    Default

    bump

    anyone else having problems attaching a exchange 2007 imap or pop account?

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