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Thread: Zimbra Desktop and Kaspersky

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  1. #1
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    Default Zimbra Desktop and Kaspersky

    I All

    I have an account configured as IMAP

    I have Kaspersky Business Space 6.0 installed

    When Zimbra downloads messages with virus, KAV File Anti Virus detects a virus on [...]\store\incoming\xxxxxx.msg

    Aparently Zimbra sees this as some kind of error and tries again moments later, so Zimbra and KAV keep this up forever until I delete from the server via webmail.

    KAV does not allow me to exclude a dir from checking

    Any ideias on how to fix this?

    Thanks

    Best Regards

  2. #2
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    Default

    I would imagine ZCD downloads the message again as it has not fully completed the download process. I would file a RFE about this as you do not really want to exclude that directory, incase a virus does get onto your machine. I think it is a tricky one.

  3. #3
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    Please vote for Bug 26240 – Desktop sync halts if antivirus blocks a message and provide a exception stack if possible to help the developer.

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