Page 1 of 2 12 LastLast
Results 1 to 10 of 16

Thread: Drafts(1) when I have no drafts

  1. #1
    Join Date
    Jul 2008
    Posts
    9
    Rep Power
    7

    Default

    When I right click on the folder in the sidebar, all options are disabled except the Turn Sync Off one.

  2. #2
    Join Date
    Jul 2008
    Posts
    9
    Rep Power
    7

    Default

    Weird, I quick replied to the first comment and it somehow switched them.

  3. #3
    Join Date
    Jul 2008
    Posts
    9
    Rep Power
    7

    Default Drafts(1) when I have no drafts

    This is happening on my Yahoo! account. The drafts folder is showing a count of 1 in the sidebar and it's bold, but when I click on it, it says there are no drafts. I've synced with my online account, which has no drafts, tried turning the sync off then on again for that folder, restarted, etc. Any tips on how to get rid of it? I also was composing another draft for a while but it said (2) while just showing the one draft.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    You've most likely connected to the account with another IMAP client such a Thunderbird(?), do it again and expunge (compact) the folders.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    Join Date
    Jul 2008
    Posts
    9
    Rep Power
    7

    Default

    Sweet, I just restarted Zimbra and now it says Drafts(2). No drafts online. Re-synced. I have Thunderbird on my home computer but don't think that's it. I'll try tonight to reset that, but why would it go up to (2) now when I'm obviously not at home messing with Thunderbird?

  6. #6
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    known issue. already fixed. please wait for the next cut.

  7. #7
    Join Date
    Dec 2007
    Location
    Missouri
    Posts
    30
    Rep Power
    8

    Default

    known issue. already fixed. please wait for the next cut.
    One of my users is experiencing this on 5.0.11. Should it be fixed by now? I couldn't find a bug that addresses this issue.

  8. #8
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    25

    Default

    Do you mean in the ZCS web client ? if so this issue was with Zimbra Desktop so you have posted incorrectly I would recommend that if it is the web client ask the user to refresh the screen.

  9. #9
    Join Date
    Dec 2007
    Location
    Missouri
    Posts
    30
    Rep Power
    8

    Default

    Sorry, I didn't see which forum this was posted in. Yes, it's in the web client. We can move this to a separate thread if necessary.

    I logged in as the user and I also see the incorrect message count even after refreshing. It says "Drafts (1)" but the folder is empty. If I hover over the drafts folder it says there is 1 message and size is 873 bytes, but the right-click menu is all greyed out.

  10. #10
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    25

    Default

    Go into the Admin GUI and re-index the mailbox.

Similar Threads

  1. Wrong "unread" count for Drafts
    By ajayrockrock in forum Users
    Replies: 6
    Last Post: 04-24-2009, 08:53 AM
  2. Replies: 2
    Last Post: 10-30-2008, 08:11 PM
  3. Drafts
    By jtsangn in forum General Questions
    Replies: 5
    Last Post: 07-25-2008, 09:42 AM
  4. [SOLVED] 1 unread message in Drafts
    By kaffemand in forum Administrators
    Replies: 3
    Last Post: 09-10-2007, 01:37 PM
  5. Drafts
    By rmvg in forum Users
    Replies: 3
    Last Post: 03-06-2006, 02:41 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •