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Thread: Won't download Yahoo Premium emails

  1. #1
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    Angry Won't download Yahoo Premium emails

    I'm a new user and I have downloaded it and installed Zimbra, I have a premium yahoo account but Zimbra didn't download my emails it did however download my email folders from yahoo. It also download another yahoo account folders and emails that is not a premium account, can you please tell me what is wrong and how to fix it. I have tried Zimbra with a gmail account and it downloads the email from that account .

  2. #2
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    do you at least have emails in your Inbox and Sent folders?

  3. #3
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    No there are no Emails in any folder!!

  4. #4
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    so you have emails in Inbox online, but they didn't get synced to desktop Inbox?

  5. #5
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    Yes that was the case. But I just went into Zimbra and click "Sync off" on all of the folders except the inbox and then hit "Send/Receive" and it started to download my "Inbox". I think I have to just do one folder at a time until i get all that I need!! I hope this works

  6. #6
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    wow, that is very weird. please file a bug with this information. thanks!

  7. #7
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    it's very weird, but it seems to be working for now. What Bug info are you speaking about?

  8. #8
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    just a recap of what happened. once the bug is open, we'll ask for more information.

  9. #9
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    basically we need to take a look the debug trace. please take these steps:

    1. follow instructions here to patch build 1278. http://www.zimbra.com/forums/general...tml#post106436

    2. go to yahoo account setup page in desktop, and check the box at the bottom of the page that says "Enable debug trace".

    3. do a sync by clicking "Send/Receive" to reproduce what the problem is. The debug trace will go into <install>/log/zdesktop.out

    4. file a bug with to describe what you expect to happen after the sync and what actually happens. attach the zdesktop.out trace to the bug.

    Thanks!

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