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Thread: unread message counters

  1. #1
    Join Date
    May 2007
    Location
    Winnipeg, Manitoba, Canada
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    Default unread message counters

    Hi,

    Since Desktop upgraded last, my message counters for folders do not always work.

    I could have 20 new emails in my inbox, and there will be no number displayed beside the folder in the tree list. The same goes for other folders that have messages moved to them by filters.

    I changed my mail check from 'when email arrives' to 'every minute', and saw no change.

    Gerald

  2. #2
    Join Date
    Jan 2007
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    Default

    do you have a screenshot? when this happens, does restarting UI help?

  3. #3
    Join Date
    May 2007
    Location
    Winnipeg, Manitoba, Canada
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    Default

    Hi,

    Sorry for the incomplete report.

    I'll get a screen shot for you, and no, restarting the UI does not help, I must restart the zdesktop server. (~/zimbra/zdesktop/zdesktop stop and then start (Boy, a restart option would be nice)).

    Gerald

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