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Thread: Fatal crash after Calendar reminder - also in ZCS through firefox but NOT IE

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    Join Date
    Aug 2008
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    Default Fatal crash after Calendar reminder - also in ZCS through firefox but NOT IE

    If I have anything in any of the calendars syncd with zimbra desktop, or for that matter the zimbra webmail interface my university uses, that have reminders associated with them, zimbra desktop will promptly crash as soon as the "Appointment Reminder(s)" window pops up.

    In Zimbra Desktop, the error message is "Prism has stopped working", error msg below:

    Problem signature:
    Problem Event Name: BEX
    Application Name: prism.exe
    Application Version: 1.9.0.3186
    Application Timestamp: 48d7b9ae
    Fault Module Name: StackHash_1bdc
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 69705309
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 1bdc
    Additional Information 2: 224ab349fbc8349f78d7f484c19c0847
    Additional Information 3: 312e
    Additional Information 4: a771dcea17603965febd805761e77bbd

    I've attached the zimbra log files.


    NOTE: This ALSO HAPPENS IN FIREFOX when checking webmail calendar BUT NOT INTERNET EXPLORER.

    Clearly the problem is with firefox/prism...
    Attached Files Attached Files

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