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Thread: Opening emails when Offline

  1. #1
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    Default Opening emails when Offline

    Hi,
    I have synchronized all my folders from Yahoo using Zimbra Desktop, however once I am disconnected from the internet, non of my synchronized emails can be opened, replied to etc... even though I can see them in the current directory.
    I get the "Cannot connect to the server".

    Please advise,
    thanks
    darius

  2. #2
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    Default

    usually that means your backend server is not running. could you check the log file zdesktop.log under <install>/log for errors at the end?

  3. #3
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    Default

    Hi jjzhuang,
    thanks for the quick reply. The "zdesktop.log" is about 35Mb, however here are some lines from the bottom of the file:

    2008-11-16 23:38:16,916 DEBUG [sync-timer-dcharepoo@yahoo.com] [] offline - getSyncState: folder = 1223, key = 8589935815, state = {lastUid=11267,exists=2,unseen=0,lastModSeq=16714}
    2008-11-16 23:38:17,055 DEBUG [sync-timer-dcharepoo@yahoo.com] [] offline - getSyncState: folder = 1223, key = 8589935815, state = {lastUid=11267,exists=2,unseen=0,lastModSeq=16714}
    2008-11-16 23:38:17,055 DEBUG [sync-timer-dcharepoo@yahoo.com] [] datasource - Local folder '/Etrade': SyncState = {lastUid=11267,exists=2,unseen=0,lastModSeq=16714}
    2008-11-16 23:38:17,055 DEBUG [sync-timer-dcharepoo@yahoo.com] [] datasource - Local folder '/Etrade': pushChanges: lastModSeq = 16714


    thank you,
    darioush
    ps should I attache the log file?

  4. #4
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    Default

    what platform are you on?

  5. #5
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    Quote Originally Posted by jjzhuang View Post
    what platform are you on?
    I am on windows vista 32 bit (vista home premium). and using the latest version of Zimbra Desktop.
    thanks
    darioush

  6. #6
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    could you check to see if the zdesktop.exe process is still running? if it is, can you connect to it using a browser pointing to localhost:7633

  7. #7
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    Quote Originally Posted by jjzhuang View Post
    could you check to see if the zdesktop.exe process is still running? if it is, can you connect to it using a browser pointing to localhost:7633
    I am sorry but I don't know how to do that? do I just go into the Zimbra Desktop Options? because that is the only place I can think of.
    regards

  8. #8
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    Default Same problem

    I have the same problem and i have seen, that if you are going offline, you have to restart the client to use it offline. Then it works.

    I test the Zimbra Client in combination with 3G modems and VPN-Connections and for our needs this is a big problem.

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