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Thread: Cannot connect to ...

  1. #1
    Join Date
    Dec 2008
    Posts
    1
    Rep Power
    6

    Thumbs down Cannot connect to ...

    Hi to all, yesterday I installed the last build of Zimbra Desktop and tried configure to get my messages from pop3 server, but when I put all the configuration on the final show the message "Cannot connect to <mypopserver>". The most interesting is this configuration is the same is on Thunderbird client.
    The logs of Zimbra is this:
    Code:
    2008-12-10 09:45:29,043 INFO  [btpool0-20] [] datasource - Testing: DataSource: { id=1419d145-ba9f-4225-99a7-f596b648b483, type=pop3, isEnabled=true, name=ilegra, host=pop.ilegra.com, port=110, connectionType=cleartext, username=giuliano.ribeiro@ilegra.com, folderId=2 }
    2008-12-10 09:45:40,297 WARN  [btpool0-20] [] datasource - Test failed: DataSource: { id=1419d145-ba9f-4225-99a7-f596b648b483, type=pop3, isEnabled=true, name=ilegra, host=pop.ilegra.com, port=110, connectionType=cleartext, username=giuliano.ribeiro@ilegra.com, folderId=2 }
    com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=1419d145-ba9f-4225-99a7-f596b648b483, type=pop3, isEnabled=true, name=ilegra, host=pop.ilegra.com, port=110, connectionType=cleartext, username=giuliano.ribeiro@ilegra.com, folderId=2 }
    ExceptionId:btpool0-20:1228909540296:5b416f23a7c88b0d
    Code:service.FAILURE
    	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
    	at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync.java:139)
    	at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.java:95)
    	at com.zimbra.cs.datasource.DataSourceManager.test(DataSourceManager.java:64)
    	at com.zimbra.cs.account.offline.OfflineProvisioning.testDataSource(OfflineProvisioning.java:549)
    	at com.zimbra.cs.account.offline.OfflineProvisioning.createDataSourceAccount(OfflineProvisioning.java:641)
    	at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount(OfflineProvisioning.java:446)
    	at com.zimbra.cs.service.admin.CreateAccount.handle(CreateAccount.java:58)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:286)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:269)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:190)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)
    	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
    	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
    	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
    	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    	at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    	at org.mortbay.jetty.Server.handle(Server.java:313)
    	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
    	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
    	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
    	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
    	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
    	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
    	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
    Caused by: java.net.SocketException: Connection reset
    	at java.net.SocketInputStream.read(Unknown Source)
    	at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source)
    	at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)
    	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
    	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
    	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    	at com.zimbra.common.util.CustomSSLSocketUtil.checkCertificate(CustomSSLSocketUtil.java:29)
    	at com.zimbra.common.util.CustomSSLSocketFactory.createSocket(CustomSSLSocketFactory.java:93)
    	at com.zimbra.cs.mailclient.MailConnection.newSSLSocket(MailConnection.java:433)
    	at com.zimbra.cs.mailclient.MailConnection.startTls(MailConnection.java:293)
    	at com.zimbra.cs.mailclient.MailConnection.connect(MailConnection.java:90)
    	at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync.java:131)
    	... 32 more

  2. #2
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    Your POP server seems to advertising STARTTLS but doesn't really support it. It closed the socket when we tried to do STARTTLS.

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