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Thread: Error Sync GAL in zDesktop RC1

  1. #1
    Join Date
    Oct 2007
    Posts
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    Arrow Error Sync GAL in zDesktop RC1

    How must I do for sync GAL in force ?
    Because actually I have a error:

    2009-02-12 13:46:04,000 INFO [mid=5] [] offline - Offline GAL sync completed successfully: cedric.galletti@snef.fr
    2009-02-12 13:46:04,015 ERROR [mid=5] [] offline - sync failure: cedric.galletti@snef.fr
    java.lang.NullPointerException
    at com.zimbra.cs.offline.OfflineSyncManager.isConnect ionDown(OfflineSyncManager.java:404)
    at com.zimbra.cs.offline.OfflineSyncManager.processSy ncException(OfflineSyncManager.java:456)
    at com.zimbra.cs.mailbox.GalSync.sync(GalSync.java:21 6)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    And When I stop zDesktop service :

    2009-02-12 13:46:04,000 INFO [mid=5] [] offline - Offline GAL sync completed successfully: cedric.galletti@snef.fr
    2009-02-12 13:46:04,015 ERROR [mid=5] [] offline - sync failure: cedric.galletti@snef.fr
    java.lang.NullPointerException
    at com.zimbra.cs.offline.OfflineSyncManager.isConnect ionDown(OfflineSyncManager.java:404)
    at com.zimbra.cs.offline.OfflineSyncManager.processSy ncException(OfflineSyncManager.java:456)
    at com.zimbra.cs.mailbox.GalSync.sync(GalSync.java:21 6)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    Thanks.
    Regards.
    CentOS 6.5 64 Bits
    ------------------------------
    ZCS NE 8.0.6
    ZCO 8.0.6
    ZCB 7.2.3
    ------------------------------
    ZCS GA 8.0.6

  2. #2
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    Default

    Hi,

    I have do again the tests and the timeout is 10 min, but I have more 3000 entries in my GAL. What do I do?

    Thanks.
    Regards.
    CentOS 6.5 64 Bits
    ------------------------------
    ZCS NE 8.0.6
    ZCO 8.0.6
    ZCB 7.2.3
    ------------------------------
    ZCS GA 8.0.6

  3. #3
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    Default

    And Sync GAL don't sync the deleted entries!

    Thanks.
    Regards.
    CentOS 6.5 64 Bits
    ------------------------------
    ZCS NE 8.0.6
    ZCO 8.0.6
    ZCB 7.2.3
    ------------------------------
    ZCS GA 8.0.6

  4. #4
    Join Date
    Mar 2006
    Location
    Beaucaire, France
    Posts
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    Default

    Internal or external GAL ?
    Are you synching against your NE or OSE server ?

  5. #5
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    Default

    External GAL on NE Server !
    CentOS 6.5 64 Bits
    ------------------------------
    ZCS NE 8.0.6
    ZCO 8.0.6
    ZCB 7.2.3
    ------------------------------
    ZCS GA 8.0.6

  6. #6
    Join Date
    Aug 2008
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    Default

    By default ZD does a full gal sync every 30 days - that's when deleted entries get removed.

    Every 12 hours (by default) it does a delta sync, which only includes new ones and changed ones.

    Quote Originally Posted by cedric.galletti View Post
    And Sync GAL don't sync the deleted entries!

    Thanks.
    Regards.

  7. #7
    Join Date
    Aug 2008
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    Default

    are you still getting this error in desktop gal sync? if it's easy to reproduce, can you turn on debug soap trace and capture the actual SoapFaultException?


    Quote Originally Posted by cedric.galletti View Post
    How must I do for sync GAL in force ?
    Because actually I have a error:

    2009-02-12 13:46:04,000 INFO [mid=5] [] offline - Offline GAL sync completed successfully: cedric.galletti@snef.fr
    2009-02-12 13:46:04,015 ERROR [mid=5] [] offline - sync failure: cedric.galletti@snef.fr
    java.lang.NullPointerException
    at com.zimbra.cs.offline.OfflineSyncManager.isConnect ionDown(OfflineSyncManager.java:404)
    at com.zimbra.cs.offline.OfflineSyncManager.processSy ncException(OfflineSyncManager.java:456)
    at com.zimbra.cs.mailbox.GalSync.sync(GalSync.java:21 6)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    And When I stop zDesktop service :

    2009-02-12 13:46:04,000 INFO [mid=5] [] offline - Offline GAL sync completed successfully: cedric.galletti@snef.fr
    2009-02-12 13:46:04,015 ERROR [mid=5] [] offline - sync failure: cedric.galletti@snef.fr
    java.lang.NullPointerException
    at com.zimbra.cs.offline.OfflineSyncManager.isConnect ionDown(OfflineSyncManager.java:404)
    at com.zimbra.cs.offline.OfflineSyncManager.processSy ncException(OfflineSyncManager.java:456)
    at com.zimbra.cs.mailbox.GalSync.sync(GalSync.java:21 6)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    Thanks.
    Regards.

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