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Thread: Mozilla Labs Prism?

  1. #21
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    Jason (I presume),

    It is being installed at:

    C:\Users\Dada\AppData\Local\Zimbra\zdesktop

    where "Dada" is my username.

  2. #22
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    Jason, Mike,

    The installation worked and it FINALLY WORKS...WORKS.

    I do not understand why but IT WORKS....

    THANKS A BIG LOT !!!

    Good night (or day) to you both.

  3. #23
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    Could you tell me which files I would have to transfer from the old computer to the new to use all my datas on the new computer?

  4. #24
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    Default Solution to "Prism - Mozilla Labs" window after installation

    Answer to everyone,

    Summary: The problem and 1 answer:

    System: Vista Home Premium Edition SP1 (64b) on a new computer;
    Installing Zimbra-Yahoo Desktop (more recent version: zdesktop_1_0_build_1513_win32.exe);

    Problem:
    After installation, zimbra opens a "Prism - Mozilla Labs" window with empty "Name" and "Url" fields;

    What I did:
    I installed it 3 times:
    First originally (did not work) then uninstall,
    Second with the "Windows XP Compatibility" (did not work) then uninstall,
    Third originally again (did not work).
    Every time I installed it in the "C:/Program files" directory.

    Solution:

    Install it in the zimbra installation suggested defaut directory "C:\Users\"usename"\AppData\Local\Zimbra\zdesk top" instead of the "C:/Program files" directory.

    Installed in this default directory: IT WORKS !!!

    BUT Remember: Only this user will be able to use zimbra desktop not the others if you have more than one !!!
    Last edited by Angi; 03-19-2009 at 10:19 PM. Reason: clarified answer

  5. #25
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    Default Solution pour la fenetre "Prism - Mozilla Labs" avec les champs vides "Name" et "Url"

    Solution pour la fenetre "Prism - Mozilla Labs" avec les champs vides "Name" et "Url" en francais.

    Veuillez prendre note que je ne mets pas d'accent car ce site web ne prend pas en charge les accents.

    Resume du probleme et de la solution:

    Systeme: Vista Edition Familiale Premium SP1 (en francais)
    Programme Zimbra-Yahoo Desktop: "zdesktop_1_0_build_1513_win32.exe"

    Probleme:
    Apres l'installation de zimbra desktop, une fenetre intitulee ""Prism - Mozilla Labs"" s'ouvre avec les champs "Name" et "Url" vides.

    Ce que j'ai fait au depart:

    Je l'ai installe 3 fois:

    1re fois: originalement (n'a pas fonctionne)
    2e fois: avec la compatibilité windows XP (n'a pas fonctionne)
    3e fois: originalement encore 1 fois (n'a pas fonctionne).

    A chaque installation, je l'installais dans le repertoire "C:/Program files".

    Solution:

    Installez-le dans le repertoire par defaut suggere de zimbra: "C:\Users\"username"\AppData\Local\Zimbra\zdesktop "
    et pour moi, tout a fonctionne.

    Bonne chance.

    NOTE Importante: Vous devez savoir que seul cet utilisateur pourra utiliser le logiciel, pas les autres utilisateurs s'il y en a plus d'un d'installés !!!
    Last edited by Angi; 03-19-2009 at 10:22 PM. Reason: Ajout de la dernière ligne: "Note importante".

  6. #26
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    First you have to shutdown the backend services of both ZDs (old and new): right-click on the systray icon->Shutdown Service.

    Then you can copy over these directories from the old:

    derby
    index
    store

    Finally, restart ZD.

    Quote Originally Posted by Angi View Post
    Could you tell me which files I would have to transfer from the old computer to the new to use all my datas on the new computer?

  7. #27
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    Thanks for writing this up. We will open a bug and get it fixed asap.

    Quote Originally Posted by Angi View Post
    Answer to everyone,

    Summary: The problem and 1 answer:

    System: Vista Home Premium Edition SP1 (64b) on a new computer;
    Installing Zimbra-Yahoo Desktop (more recent version: zdesktop_1_0_build_1513_win32.exe);

    Problem:
    After installation, zimbra opens a "Prism - Mozilla Labs" window with empty "Name" and "Url" fields;

    What I did:
    I installed it 3 times:
    First originally (did not work) then uninstall,
    Second with the "Windows XP Compatibility" (did not work) then uninstall,
    Third originally again (did not work).
    Every time I installed it in the "C:/Program files" directory.

    Solution:

    Install it in the zimbra installation suggested defaut directory "C:\Users\"usename"\AppData\Local\Zimbra\zdesk top" instead of the "C:/Program files" directory.

    Installed in this default directory: IT WORKS !!!

  8. #28
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    jmhe,

    Thanks for your answer (on your post on the 03-18-2009 12:35 PM).

    It is a pleasure (on your post on the 03-18-2009 12:44 PM).

  9. #29
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    For anyone else having this issue, you can check my post out:

    http://www.zimbra.com/forums/install...sking-url.html

    It's a solution that doesn't require as much work.

  10. #30
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    Thumbs up Merci du tuyau!

    Merci pour cette solution

    Quote Originally Posted by Angi View Post
    Solution pour la fenetre "Prism - Mozilla Labs" avec les champs vides "Name" et "Url" en francais.

    Veuillez prendre note que je ne mets pas d'accent car ce site web ne prend pas en charge les accents.

    Resume du probleme et de la solution:

    Systeme: Vista Edition Familiale Premium SP1 (en francais)
    Programme Zimbra-Yahoo Desktop: "zdesktop_1_0_build_1513_win32.exe"

    Probleme:
    Apres l'installation de zimbra desktop, une fenetre intitulee ""Prism - Mozilla Labs"" s'ouvre avec les champs "Name" et "Url" vides.

    Ce que j'ai fait au depart:

    Je l'ai installe 3 fois:

    1re fois: originalement (n'a pas fonctionne)
    2e fois: avec la compatibilité windows XP (n'a pas fonctionne)
    3e fois: originalement encore 1 fois (n'a pas fonctionne).

    A chaque installation, je l'installais dans le repertoire "C:/Program files".

    Solution:

    Installez-le dans le repertoire par defaut suggere de zimbra: "C:\Users\"username"\AppData\Local\Zimbra\zdesktop "
    et pour moi, tout a fonctionne.

    Bonne chance.

    NOTE Importante: Vous devez savoir que seul cet utilisateur pourra utiliser le logiciel, pas les autres utilisateurs s'il y en a plus d'un d'installés !!!

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