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Thread: [SOLVED] Retrieve Mails in crashed Desktop

  1. #1
    Join Date
    Mar 2009
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    Unhappy [SOLVED] Retrieve Mails in crashed Desktop

    I was upgrading to Desktop RC2 and the update stopped showing an error...now I am unable to start the old installation also..how do I recover my mails..any help on this

  2. #2
    Join Date
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    Default

    can you attach the following files?

    log/zdesktop.out
    log/zdesktop.log
    .install4j/installation.log

    which platform is this? (windows, mac or linux)

  3. #3
    Join Date
    Mar 2009
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    Smile

    I copied my derby, index, log, redolog and store folders to a new installation of zdesktop and it worked...I hv all my mails back

    thnx anyways

    ps: this was a windows installation

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