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Thread: ZDesktop 1513 Still not handling URLs on mouseover

  1. #1
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    Default ZDesktop 1513 Still not handling URLs on mouseover

    Hi,

    I have upgraded to the RC2 release and I am still having the problem where when you hover over a URL, it is not highlighted and thus you cannot click on it to open a browser window. If I want to visit a link in an email, I need to select the URL text, click copy and paste the url into the browser.

    I have restarted prism and rebooted the whole box as well to no avail. I have always had this issue throughout all the versions. I use Ubuntu Linux 8.10.

    Regards,

    Alistair Ross

  2. #2
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    what do you have under these directories:

    Code:
      jetty/webapps/service/zimlet/com_zimbra_url
      jetty/webapps/service/zimlet
    Quote Originally Posted by gnu2tux View Post
    Hi,

    I have upgraded to the RC2 release and I am still having the problem where when you hover over a URL, it is not highlighted and thus you cannot click on it to open a browser window. If I want to visit a link in an email, I need to select the URL text, click copy and paste the url into the browser.

    I have restarted prism and rebooted the whole box as well to no avail. I have always had this issue throughout all the versions. I use Ubuntu Linux 8.10.

    Regards,

    Alistair Ross

  3. #3
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    I am having this same problem. I am running build 1531 on a linux machine.

    % pwd
    /home/.../zimbra/zdesktop/jetty/webapps/service/zimlet
    % ls
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_yflickr
    com_zimbra_ymemoticons
    com_zimbra_dnd
    com_zimbra_local
    com_zimbra_url
    com_zimbra_ymaps
    % cd com_zimbra_url
    % ls
    blank_pixel.gif
    com_zimbra_url.xml
    config_template.xml
    url.js
    %

  4. #4
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    can you do Shift-F6->Commands (Gear icon on status bar)->Tools->Error Console, then try to mouse-over an url? copy and paste any errors you may find in error console.

    Quote Originally Posted by landrypm View Post
    I am having this same problem. I am running build 1531 on a linux machine.

    % pwd
    /home/.../zimbra/zdesktop/jetty/webapps/service/zimlet
    % ls
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_yflickr
    com_zimbra_ymemoticons
    com_zimbra_dnd
    com_zimbra_local
    com_zimbra_url
    com_zimbra_ymaps
    % cd com_zimbra_url
    % ls
    blank_pixel.gif
    com_zimbra_url.xml
    config_template.xml
    url.js
    %

  5. #5
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    Nothing appears in the error console when I mouse over a URL. The URLs are not rendered any differently than any of the other plain text in the message.

    I am seeing lots of this error message (seems to always appear three times in a row) but it doesn't seem to have anything to do with URLs.

    Warning: reference to undefined property ev.target.nodeType
    Source File: http://localhost:7633/zimbra/js/ajax...v=090318165113
    Line: 85

    Also, lots of these (also not connected to URLs)

    Warning: reference to undefined property this.attr[name]
    Source File: http://localhost:7633/zimbra/js/ajax...v=090318165113
    Line: 684

    --
    patrick

  6. #6
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    Any progress?

  7. #7
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    We are having trouble reproducing the issue you are seeing. Did you add more zimlets after initial installation?

    Want to try a reinstallation on top of your existing one? (just re-run the installer)


    Quote Originally Posted by landrypm View Post
    Any progress?

  8. #8
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    Quote Originally Posted by jmhe View Post
    We are having trouble reproducing the issue you are seeing. Did you add more zimlets after initial installation?

    Want to try a reinstallation on top of your existing one? (just re-run the installer)
    No, I have not installed any other zimlets. You can see the contents of the zimlet directory in one of my previous posts. I think those are all installed by default. I have installed both the 1531 and 1537 builds since I reported this issue and there has been no change. Would completely removing the zimbra directory and then re-installing make a difference as opposed to upgrading? If you do think I should remove all traces and then re-install how to I save my local folders before I remove the zimbra directory? I am using the Linux version of the desktop running on CentOS 5.

    Thanks

  9. #9
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    There are 3 user data directories you need to backup: derby, index and store. Make sure you first stop ZD service (cd <install dir>; ./zdesktop stop) before copying those directories.

    After a fresh installation, you have to stop ZD service again before you can replace those folders you have saved.

  10. #10
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    I re-installed 1537 from scratch, backing up and restoring my user data. Still no joy. URLs are not being recognized in email messages. That was on CentOS 5.3. I also tried on an Ubuntu 8.10 machine with the same result.

    I checked with a colleague and he reports that it does work on his MS Windows machine. So perhaps it is a problem with the com_zimbra_url, zimbra desktop and Linux?

    --
    patrick

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